Job description
Job Summary
Job Description
Typical duties include but are not limited to:
- Assist with the design and/or implementation of campus marketing, incentive, and educational programs and plans related to campus COVID response initiatives.
- Duties may include but are not limited to assistance with social media, website maintenance, tabling, activities, and more.
- Completes documentation of activities in a timely and accurate manner.
- Assists with documentation regarding compliance with University policies and procedures, FEMA protocol, and other processes related to program operations.
- Maintains current and accurate information in databases to track FGCU CERT training completion, meeting attendance, active members and participants.
- Assists with communication efforts related to marketing, training programs, tabling efforts and social media.
- Coordinates and schedules meetings and trainings with Campus Reservations and other campus departments as needed.
- Sends weekly situation report to all FGCU CERT members.
- Assists with gathering, reviewing and compiling of training items for programs on Canvas or other University platform for training.
- Assists with the organization and preparation of campus-wide educational activities.
- Assists with documenting Standard Operating Procedures
Other Duties
Additional Job Description
Required Qualifications:
- High school diploma, equivalent, or higher..
- Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).
- Excellent interpersonal, verbal and written communication skills.
- Ability to work nights and weekends as necessary.
- Flexible work schedule with 9-20 hours available per week.
Preferred Qualifications:
- Demonstrated experience with customer service, sales, training, or translatable communication or marketing skills.
- Experience with OneNote and website design programs.
Knowledge, Skills & Abilities:
- Knowledge of University building locations and departments on campus.
- Knowledge of FGCU RSO organizational requirements and timelines.
- Knowledge of social media platforms.
- Skill in public speaking.
- Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
- Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved.
- Ability to process and handle confidential information with discretion.
- Ability to work independently and follow through on assignments accurately and with attention to detail.
- Ability to exercise a high degree independent judgement in the establishment, interpretation, application, and enforcement of all rules, regulations, and policies
- All employees are expected to:
- Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
- Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
- Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
- Provide quality customer service by creating a welcoming and supportive environment.
- Present a professional image in word, action and attire.
- Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other’s view of the world, personalities and working styles.
- Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
- Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.
Physical Demands
- May be required to stand or walk for the majority of the work period.
- Ability to lift up to 30 pounds, bend, and lift.
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