Job description

About Alpine Home Medical:

We are honored to be one of Utah's premier Durable Medical Equipment providers and a proud recipient of Utah's Best in State award now for the last 12-consecutive years running. We are family-owned and proud to be doing business now for over 24 years. Alpine Home Medical prides itself in being part of its community and caring for the people within it. We are annual sponsors of Ken Garff's Key to Success program, providing thousands of dollars in scholarships to high school seniors in Utah.

About the position:

We are looking for an Order Processor who is attentive, detail-oriented, and computer literate with a friendly, professional attitude. If this sounds like you, we would love to see you join our team here at Alpine Home Medical.

This role will operate in a professional office environment, and will routinely use company computers, phones, and headsets. No previous healthcare or medical experience required.

We will need this candidate to have weekend availability (Saturday/Sunday from 10-6) and this position is open to full-time or part-time consideration.

Why Work Here?

• A great introductory position to the healthcare field.
• Medical, dental, vision, 401K matching, ST/LT disability, employee referral program and other benefits.
• 8 paid company holidays + PTO.
• A team-oriented culture and friendly work environment.
• Office near two I-15 exits.

What Your Day Will Look Like:

• Process oxygen orders.
• Professionally assist our customers/patients with the intake process, with medical billings questions, or with any sort of disputes.
• Readily identify our customer’s needs, build, and foster a positive customer relationship, and provide possible solutions to customers.
• Respond appropriately and accurately to customer questions and concerns with a friendly and attentive attitude, doing your best to give the customer the best experience possible.
• Perform other duties as deemed appropriate by management.

What We’ll Need from You:

• Superior customer service skills, with the ability to quickly identify customer needs and provide effective solutions with professionalism. You should be able to “smile” over the phone, so to speak.
• A “can do”, positive attitude, participating as a polite and cooperative team member.
• Computer literacy, with the ability to multi-task.
• Superior communication skills, both verbal and written.
• Attention to detail is a must, as is the ability to handle several tasks with interruptions.
• Ability to focus and execute role responsibilities while being seated for most of the workday.
• A High school diploma or G.E.D.

We will also need you to have regular, dependable attendance and punctuality. Hires for this position will be asked to authorize a background check and participate in a drug screening.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Draper, UT 84020: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: One location

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