Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Outdoor Services Attendants serve as a primary team member and initial point of contact for all outdoor services activities at Stonewall Resort. These positions are responsible for working at welcome gate, campground, and marina areas. In times of need, these employees may be utilized across several areas. Each attendant must be sufficiently trained to perform all functions at the assigned primary station – Welcome Gate/Campground or Marina. This will include operation of all computer systems, cash handling, processing reservations, renting boats, phone systems, etc.

What you will have an opportunity to do:

Perform all duties in a professional manner and in accordance with company policies. Flexibility to work a varied schedule due to business levels and industry demand. Follow all safety procedures to ensure a safe working environment. Give clear and concise directions to various locations in the resort Answer guest questions using excellent customer service skills

Overall:

• Must be well groomed, with nametag on at all times while working on the property.
• Must be well-mannered, display a helpful attitude at all times, greet guests when encountered, show appreciation to the guest for being at the resort, show willingness to help guests and employees at all times.
• Must coordinate operation of outdoor services stations with other departments in the resort.
• Must be open to new training and experiences.
• Ability to operate a wide variety of computer-based systems, including reservations and point of sale systems.
• Provides information on park and resort activities and policies.
• Provide assistance in other job classifications as determined necessary by immediate superior.

Welcome Gate Activities:

• Collect the appropriate entry fee of guests entering the resort at the welcome gate.
• Must be able to appropriately handle “bank” transactions within the guidelines of the Accounting department. Completes shift reports.
• Operates reservations systems. Supports guest calls related to reservations. Make and cancels reservations, as needed.
• Must fully understand and be able to communicate resort and park policies to guests.
• Maintain the proper flow of traffic entering the resort at the welcome gate.
• Must keep an accurate record of vehicles which have passed through the welcome station.
• Clean welcome gate station, park administration building, and multipurpose building

Campground Activities:

• Register guests for campsites and ensure that guests are
• Distribute firewood and newspapers to campers.
• Deal with guest issues. Reports all problems to their immediate supervisor.
• Perform minor maintenance activities in all areas, i.e. painting, plumbing,
• Clean all park public restrooms, park administration building, and multipurpose building. Must be able to thoroughly clean boats using potentially harmful chemicals to the skin (i.e. bleach).
• Inspects property and make notations of issues within these areas.

Marina Activities: When and if needed.

• Rent slips to prospective tenants of the marina. Ensures that all documentation is complete prior to acceptance. Gives guidance to perspective slip renters.
• Rent boats to guests of the marina. Trains guests in the safe and lawful operation of boats on the lake.
• Performs the duties of cashier. Maintains appropriate paperwork. Completes shift paperwork within Resort Accounting guidelines. Must be adept at handling money and filling out the coordinating paperwork.
• Participates in inventory collection.
• Clean marina, boats, park administration building, and multipurpose building. Performs all cleaning duties as pertaining to the rental fleet
• Must possess a working knowledge of watercraft.
• Must be able to thoroughly clean boats using potentially harmful chemicals to the skin (i.e. bleach).

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• Must be guest service oriented.
• Ability to interact well with others.
• Ability to use computer systems.
• Must possess or have the ability to acquire some knowledge of watercraft.

MARGINAL FUNCTIONS:

1. To assist other departments as required.

2. Will perform additional duties as requested by the Outdoor Services Manager.

ENVIRONMENT: In and out doors setting, sun, heat and rain.

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.