Job description
Midwest Petroleum Company
Job Description
JOB TITLE: Sales Associate
REPORTS TO: Store Manager & Assistant Manager
Primary Purpose of Job:
Provide fast and courteous service to all customers. Additional responsibilities include suggestive selling, correct pricing, stocking, cleaning, and practicing proper safety procedures.
Essential Duties and Responsibilities:
- Know all company procedures.
- Be familiar with store layout and merchandise.
- Practice proper customer relations at all times.
- Know how to operate all equipment in the store.
- Know how to properly stock inventory.
- Know and follow all security procedures including paperwork.
- Know and follow all preventive maintenance procedures.
- Know and follow all State laws for liquor/beer and tobacco.
- Keep everything inside and outside of store clean.
- Be available to assist with shift coverage (most stores 24 hours).
Equipment Used:
- Ruby Register & Scanning Equipment
- Safe
- Telecheck Machine
- Money Order Machine
- Credit Card Machine
- Lotto Machine
- Calculator
- Fountain Drink Machine & Slush Machine
- Hot Dog Machine
- Microwave
- Coffee Maker
Detailed Functions:
- Serve the customer.
- Front and fill coolers.
- Issue money orders.
- Administer credit card transactions.
- Administer lotto/lottery transactions.
- Clean, front, and stock shelves.
- Clean and wash down parking lots.
- Clean and wash windows.
- Sweep and mop floors.
- Carry out garbage.
- Keep food bar clean and filled.
- Keep coffee fresh (every 45 minutes).
- Keep hot dogs on grill (always).
- Help maintain good inventory.
- Be sure money is secured at all times.
- Keep register at or below $100.00 at all times.
- Document all refunds, void and no sales by attaching corrected receipt.
- Must be able to complete shift report.
- Know how to check supplier in and out.
- Know how to sign for and receive gasoline deliveries.
- Keep pumps clean.
- Keep ice merchandiser clean.
- Keep walk-in cooler, restrooms, and back room clean and neat.
- Price merchandise.
- Rotate stock.
- Physically able to lift at least 50 lbs.
- Ring up all sales.
- Practice plus selling and provide prompt courteous service.
- Maintain a clean and neat image at all times (see dress code).
- Know and follow state laws for liquor/beer, cigarettes, and adult magazines.
- Control cash shortages.
- Know procedures for check cashing.
- Know and follow procedures for manufacturer’s coupons.
- Know company policy and procedures for carrying out shoplifting and robbery preventive measures.
- Perform any other duties necessary for the operation and maintenance of the store as directed by the Store Manager.
- Allow no one behind checkout counter or into the backroom without proper identification.
Supervisory Responsibilities:
None
Qualifications:
Related retail sales and customer service experience preferred.
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