Family Service League provides services to individuals, children, and families to mobilize their strengths and improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service programs in over 20 locations, Family Service League is committed to servicing Long Island’s most vulnerable citizens.

Family Service League is seeking a Mental Health Aide who provides direct service and support as part of a multi-disciplinary team working within a 24-hour, 7 day per week crisis stabilization program.

RESPONSIBILITIES:

• Create EMR record profile and enter profile in separate database.
• Manage the main switchboard for the Crisis Center; direct calls to the appropriate location/program/person/resource. Follow through with individuals seeking information, and/or additional resources which may require additional calls and emails.
• Perform general clerical functions, including answering phones, scheduling, loading appointments, scanning, and interacting with clients and referral sources.
• Perform electronic data entry and record keeping.
• Provide insurance verification and authorization.

• Help individuals participate in games and recreational programs.
• Provide a clean, safe, and comfortable environment.
• Work with interdisciplinary staff.
• Ensure the health and safety of staff and clients in emergency situations.
• Abide by FSL’s Code of Ethics.
• Set priorities, develop a work schedule, track details, data, and the activities of Guests.

QUALIFICATIONS:

• High School Diploma or equivalent required.
• Six months of related experience required; experience in an acute, psychiatric setting preferred.
• Excellent interpersonal and verbal and written communication skills required.
• Strong judgement and problem-solving skills required.
• Proficient computer skills, including Microsoft Office and electronic health record required.

We offer a competitive compensation, and generous benefits package including the following:

• 
  Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!