Arlington Transit Management, a subsidiary agency of RATP Dev, is the primary service provider for the Arlington Entertainment District. The agency provides service to Six Flags, Hurricane Harbor, Texas Rangers & Dallas Cowboys events. Service includes all area stadiums and events, as well as various peripheral operations.

JOB DESCRIPTION

Safely operate Trolley buses for guests of the Arlington Entertainment District and its venues. Operates fixed route services and on demand/reservation services at the request of the Arlington Entertainment Management Area District, including: Six Flags, Hurricane Harbor, Rangers' home games, AT&T Stadium events, and Globe Life Field/Choctaw Stadium events. Complies with all applicable Arlington Transit Management, RATP Dev USA work rules, policies, and procedures. Includes adherence to Federal Motor Carrier Safety Regulations and other state and local traffic laws. Must meet Department of Transportation Physical Standards.

MAJOR DUTIES AND RESPONSIBILITES

Operates Arlington Transit Management vehicles safely and efficiently on prescribed routes as directed. Promote exemplary customer service for fixed and event services by providing safe, courteous, timely, and dependable service while transporting tourists to the Arlington Entertainment District. Requires above average oral and written communication, customer service, and decision making skills. All Operators must have the ability to effectively use oral and written communication in performing duties and responsibilities. Operators must not be easily distracted or become easily frustrated with mechanical issues, passenger behaviors, traffic, or
dispatch requests resulting in delays and scheduling changes.

Ability to read and interpret digital maps, schedules, manifests, and provide route and schedule information to guests. Assist in the boarding of disabled customers who require the aid of accessible vehicles (wheelchairs/scooters) for the purpose of mobility. Involves bending, stooping, and twisting while securing belts and straps to ensure the patron and vehicle is tied down in a manner that ensures a safe ride (Ability to push pull wheelchair patrons). Also requires full range of motion in turning of head and neck to shoulder in the normal defensive actions/motions of driving.

Operators are required to perform wheelchair securements. Must have ability to push/pull wheelchair patrons and requires full range of motion in turning of head and next to shoulder in the normal defensive actions/motions of driving. Must meet qualifications and comply as outlined in Subpart E §391.33 Physical Qualifications and §391.43 Medical Examinations of the Department of Transportation (DOT) and Federal Motor Carrier Safety Regulations (FMCSR). Must comply with Arlington Transit Management's Drug & Alcohol Testing Program as outlined in the Department of Transportation (DOT) & Federal Transit Administrations (FTA)
49 CFR Part 40 & CFR Part 655 to include the Company's Abuse Policy. See Minimum Requirements. Operate radio system in accordance with Arlington Transit Management's established policies and procedures and the Federal Communication Commission (FCC). Operators must adhere to the uniform application of the Performance Policy, Attendance Policy, Safety and Operational procedures as designated by Arlington Transit Management.

MINOR DUTIES AND RESPONSIBILITIES

Requires operation of services on scheduled times, or specific events per the Arlington Entertainment District. Operators must conduct a thorough pre-trip/post-trip inspection of the vehicle prior to operation and fuel trolleys as necessary. Must be available to attend required safety meetings. Operators must display courteous and respectful behavior to guests, community, and staff
alike. Must maintain professional, well-groomed appearance in accordance with Arlington Transit Management's Employee Guidelines.
Operators must comply with both agency and Federal/State regulations regarding Hours of Service and any training requirements.
Service hours vary due to the nature of the business, all staff must comply with the attendance policy and the minimum hours requirement. Part Time Seasonal Operators must comply with a minimum of 32 hours per payroll period, on prescribed shifts of 6 hours per day during peak season March – September. No accommodations will be made to the hourly requirements unless in adherence to the Attendance Policy. Operators cannot work partial or split shifts at their discretion. However, the agency may request split runs due to the nature of the business. During non-peak season, Operators must work a minimum of 5-10 hours per payroll period to remain on payroll.

QUALIFICATIONS FOR THE JOB

Education:
High School Diploma or GED.

Other:
Must possess and maintain a Texas State Commercial Class A or B Texas State Drivers' License with Passenger and Air Brake endorsements (for A & B licenses). Drivers’ history report from Department of Motor Vehicles (DMV), documenting driving
record for past three to five years. Must be at least 21 years of age. Five years’ experience in the operation of a motor vehicle preferred. No more than six (6) points for moving violations during past three (3) years. Accidents are also considered when reviewing DMV Reports (multiple accidents could disqualify applicants). No driving While Intoxicated (DWI) conviction within last three (3) years, and no more than one (1) DWI on driving history. Must have excellent customer service skills and ability to deal courteously with the public. Ability to assist wheelchair/scooters bound disabled customers in boarding and de-boarding bus (requires bending, pushing, pulling, stooping, and twisting on occasion while assisting wheelchair/scooters customers. Extended periods of sitting while driving/operating transit bus. Includes, reaching above head to adjust mirrors and destination signs during pre-trip inspections. Must pass a Department of Transportation (DOT) Physical (medical) examination, which includes an alcohol & drug screen. Must pass a Department of Transportation (DOT) Physical (medical) examination, which includes an alcohol & drug screen. Per DOT/FTA standards
Arlington Transit Management bus operators are subject to random alcohol & drug testing as a condition of continued employment. A criminal background check will be completed and assessed by Arlington Transit Management on viable candidates. Must be able to work variable shifts and irregular hours. Must be able to communicate in the English Language both orally and written.

KEY COMPETENCIES

• Safety Sensitive Position
• Communication
  
• Accountability
• Teamwork
• Technologically Sound

PHYSICAL REQUIREMENTS

Ability to assist wheelchair/scooters bound disabled customers in boarding and de-boarding bus (requires bending, pushing, pulling, stooping, and twisting on occasion while assisting wheelchair/scooters customers. Extended periods of sitting while driving/operating transit bus. Includes, reaching above head to adjust mirrors and destination signs during pre-trip inspections. Requires sitting for extended periods of time, and repetitive hand motion. Requires occasional lifting and climbing, 0- 45 pounds.