Apple Ford Lincoln Apple Valley, the LARGEST Ford Service Department, has a career opportunity for an experienced Parts and Service Director. The perfect candidate will be able to manage departments focusing on customer satisfaction, employee development, facilities & business development, and financial performance.

Is this Position Right for YOU? This candidate:

• Will be able to manage over 70,000 RO’s per year
• Will have the ability to work with 44 Technicians and over 40 Lube Techs
• Will be able to Service Thousands of Customers
• Will be able to work in an environment where the expectation for employee and customer satisfaction are the highest in the industry
• Goal oriented, enjoys a fast paced environment that has continuous growth.

We challenge you to ask yourself:

• Are you passionate about the people who work for you?
  • We need employee ADVOCATES!
• Do you have an understanding that change happens when you work WITH your team, not by “command and control”
• Do you want to work for an organization that isn’t just about fixing cars and selling cars
  • We believe that engaged employees create better experiences for our guests
  • You can’t have engaged employees unless they are happy and have a purpose!
  • We CONSTANTLY strive to improve our (already great) work environment
  • In the past 3 years we’ve given nearly $150,000 in scholarships to local high school students and $300,000 to local organizations and charities that support our community
  • We want to make a difference in the lives of the employees that work for us, in the customers who give us their business, and the communities we serve.
• Do you want to learn, be challenged, and have access to the top training in the Auto Industry?
• Do your current employees believe that you care about them as a person?
• Do you stand in front of the bus for your employees, not throw them under?
• Do you play chess, not checkers – we need change agents!
• Do recognize your success is not just about you, it’s about your team?

Essential Duties:

• Forecast goals & objectives for the department & strive to meet them
• Strive for harmony & teamwork with all other depts.
• Prepare & administer an annual operating budget for the Service Dept.
• Attend manager’s meetings.
• Understand, keep abreast of, and comply with, federal, state and local regulations that affect service & parts operations, such as hazardous waste disposal, OSHA right-to-know, etc.
• Hire, train, motivate, counsel, and monitor the performance of all Service & Parts
  Department staffs.
• Direct & schedule the activities of all dept. employees.
• Provide technical assistance to employees as needed.
• Conduct meetings with dept. employees to discuss activities and problems of mutual
  interest.
• Monitor Service & Parts payroll records.
• Establish & maintain good working relationships with customers to encourage repeat referral business.
• Serve as liaison with factory representatives.
• Greet all customers promptly and give fair estimates on costs and time required for repairs & maintenance.
• Handle all customer complaints.

If YES to all - We want to speak with YOU!!

We offer:

• Full benefits package including company paid life insurance
• Paid vacation
• 401K retirement plan with company matching contributions
• Competitive compensation commensurate with experience