Hillside Honda is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer

• Air-conditioned shop

• State-of-the-art, facility with X service bays and cutting edge technology

• Separate lunch area with kitchen

• Uniforms provided

• Discounts on products and services

• Work environment OSHA certified to current Air Quality Standards

• Highly productive shop

• Career advancement opportunities, promote from within

• Certification reimbursement and all training expenses paid to further your career

• Continued education, manufacturer hands on and web based training

• Clean and professional work environment

• 401(K)

• Paid Holidays

• Paid Vacation and Personal Days

• Health, Dental and Vision insurance at group rates

• Basic Life Insurance

• Accident and Critical Illness insurance

• Union Shop

• Monthly commission based on sales gross profit
  

Responsibilities

• Oversee the parts sales process from start to finish

• Communicate with customer on parts status

• Communicate with staff and customers in a friendly and professional manner.

• Be able to read and understand the parts catalog when looking up parts.

• Answers phone calls, providing price quotes and other information

• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

• Provides high level service to internal and external customers.

• Pulls and fills orders from stock

• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

• Make sure all internal requests for parts are billed on service repair order.

• Receives payment from retail customers or obtains credit authorization.

• Set up orders for daily shipment, delivery, or pick-up
  

Qualifications

• Have a High School Diploma or equivalent

• Have experience with Honda parts sales (preferred)

• Are able to work in a fast-paced work environment

• Have strong organizational and time management skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.