Job description

About us

University Of Miami Health System is a large business in Miami, FL. We are engaging, rewarding, innovative and our goal is to improve the patient experience through patient access.

Our work environment includes:

• Safe work environment
• Company perks
• Growth opportunities
• On-the-job training

CORE JOB SUMMARY

The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

CORE JOB FUNCTIONS

1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.

2. Contacts patients’ families or physicians’ offices to obtain missing insurance information.

3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.

4. Collaborates with scheduling departments to identify add-on patients.

5. Obtains necessary authorizations, pre-certifications, and referrals.

6. Notifies patients of liabilities and collects funds.

7. Maintains appropriate records, files, and accurate documentation in the system of record.

8. Adheres to University and unit-level policies and procedures and safeguards University assets

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Do you have Call Center Experience?

Education:

• High school or equivalent (Preferred)

Experience:

• Computer skills: 2 years (Preferred)

Language:

• English, Spanish, Creole (Required)

Work Location: One location

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