Job description

IF YOU WOULD LIKE TO BE CONSIDERED FOR THIS POSITION, PLEASE ALSO FILL OUT A YOUR DOC'S IN JOB APPLICATION AND EMAIL IT TO careers@ yourdocsin.com, FILL OUT OUR ONLINE APPLICATION ON OUR WEBSITE, OR DROP IT OFF IN PERSON AT OUR NORTH SALISBURY LOCATION.

_APPLICATIONS CAN BE FOUND UNDER THE "ABOUT" TAB ON THE CAREERS PAGE ON OUR WEBSITE, yourdocsin.com. THEY CAN BE PRINTED OUT AND FILLED OUT BY HAND OR FILLED OUT ELECTRONICALLY AND SUBMITTED ONLINE.
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https://www.yourdocsin.com/wp-content/uploads/2018/05/Employment_Application-1.pdf

Because all hiring is done through Indeed, no phone calls please. Questions can be directed to careers@ yourdocsin.com.

Job summary:

Responsible for greeting patients as they enter the clinics, registers patients for visits, verifies insurances and eligibility of coverage, ensures covid restrictions are maintained as well as general housekeeping of the lobby and work area, answers the telephone, assists with referrals, and is responsible for processing and balancing of payments.

Responsibilities and Duties:

· Fosters a culture of outstanding patient service showing courtesy in interactions with patients, providers and co-workers

· Presents good telephone skills

· Greets patients and directs them to complete the appropriate patient registration form

· Reviews demographic information provided and enters same into Docutap in accordance with YDI protocol

· Verifies insurance eligibility and relays relevant information to patient on payment policies and billing/collection processes.

· Checks Bay Area for outstanding balances and notifies of payment policies for patients with a balance in accordance with YDI protocol.

· Determines and collects co-pays and self-pay deposits in accordance with YDI protocol.

· Performs “check out” process for all patients completing treatment in accordance with YDI protocol

· Maintains and balances cash drawer.

· Completes nightly balance sheets.

· Answers phone calls and questions in accordance with YDI protocol, takes messages and return voicemails.

· Schedules patients for outside procedures i.e. MRI, CT, sonogram, etc.

· Faxes medical records to primary physicians.

· Maintains patient accounts by obtaining, recording, and updating personal and financial information.

· Completes work/school notes.

· Scans and imports all registration sheets, identification and insurance cards in addition to any additional documents related to the patient visit

· Attends mandatory company training sessions as required by state/federal law.

· Performs inside housekeeping tasks and maintains clean grounds outside.

· Keeps waiting room area neat and organized. Discards trash and torn magazines/newspapers.

· Keeps patients informed of delays in evaluation and treatment by provider

· Keeps Clinic Manager informed of equipment/facility in need of repair or issues relating to the functionality of Docutap

· Follows all safety standards including universal precautions and safe work practices, risk management and security.

· Follows all OSHA standards.

• Follows all HIPAA privacy regulations.

· May be asked to cover shifts when needed at other locations.

Requirements

· High school graduate or equivalent.

· Basic computer skills including familiarity with electronic medical records.

· Detail oriented with excellent interpersonal communication skills.

· Strong ethical and moral character

• Willingness to work a flexible schedule.

Benefits:

Medical, Dental, Vision, STD, LTD, Life Insurance, 401k

Job Type: Full-time

Schedule:

The schedule is a rotating shift including 12-hour and 6-hour shifts and every other weekend. Weekday shifts are 8am-8pm , 8am-2pm, 2pm-8pm and weekend shifts are 8am-6pm.

Salary:

Salary is commensurate with qualifications and experience.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• Day shift
• Holidays
• Overtime
• Weekend availability

Application Question(s):

• Please provide 3 professional references.

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Preferred)

License/Certification:

• CPR Certification (Preferred)

Work Location: One location

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