Job description

POSITION DESCRIPTION

The Patient Registration Clerk is responsible for obtaining accurate patient records by interviewing patients to obtain identifying, demographic and insurance information for input into the electronic health record (EHR) program. This position will include billing responsibilities.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Welcomes and greets all patients and visitors, in person or over the phone

2. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.

3. Update personal information (phone, address, etc.), update insurance or Purchased/Referred Care (formally known as Contract Health Services) eligibility status and input information in the EHR system for every visit.

4. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.

5. Coordinates with Medical Records, Dental, Optometry, Behavioral Health, and the Billing Office to provide them with updated patient information.

6. Notifies the appropriate FTHC service area of patients signing in as a drop in or if the patient has an appointment.

7. Assesses alternate resource status of clients and refers them to the Benefits Coordinator.

8. Rotates working hours to provide for possible extended hours and/or Saturday coverage.

9. Other job related duties as assigned by the supervisor.

MINIMUM QUALIFICATIONS

1. Candidate must have a High School Diploma or GED certification.

2. At least one (1) years’ experience in a medical office (either in-patient or out-patient) facility as Patient Registration is preferred.

3. Have knowledge of the HIPAA law and Privacy Act and is able to maintain records in a confidential manner.

KNOWLEDGE, SKILLS & ABILITIES

(To perform this position, an individual must be able to perform the requirements listed below which are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

1. Good communication skills, both written and verbal.

2. Assures adherence to the Federal Privacy Act, HIPAA and Freedom of Information Act.

3. Familiarity with computers, demonstrated by two or more computer courses or at least one (1) year work experience.

4. Practical knowledge of standard medical procedures and terminology.

EMPLOYMENT INFORMATION

Fallon Paiute-Shoshone Tribe (FPST) and Native American/Indian Preference: Employment preferences to members of the FPST and to members of federally-recognized Indian Tribes shall apply to this position pursuant to the FPST’s Personnel Policies. Individuals wishing to claim these employment preferences should submit a copy of the Tribal Enrollment Card/Certification indicating the name of the Tribe they are enrolled with.

U.S. Veteran’s Preference: Preference to opportunities to veterans honorably discharged from the United States Armed Forces shall apply to this position pursuant to the FPST’s Personnel Policies.

Equal Opportunity Employer: The FPST does not discriminate on the basis of race, color, national original, sex, religious preference, age, handicap, marital status, political preference, genetics or membership or non-membership in any employee organization, except as allowed by Federal and/or Tribal Law.

Drug Free Workplace: The FPST is a drug-free workplace. All employees are subject to a pre-employment and random drug tests.

Driving Record: Employees who drive FPST vehicles must have a valid Nevada Driver’s License, be insurable under the FPST’s vehicle insurance program, and must also provide a DMV printout annually.

Background Checks: All employees must be able to pass a background check per the FPST’s Background Check Policy.

Position Description Limitations: This position description does not constitute an employment agreement between the Tribe and the employee, and is subject to change as the needs of the FPST and the requirements of the job change. This position description is not intended to present a descriptive list of the range of duties performed by any employee in this position and is not intended to reflect all duties performed within the position.

Job Type: Full-time

Pay: $13.59 - $16.23 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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