Patient Registration Representative

Full Time
Whittier, CA
Posted
Job description

Job description:

Job Title: Patient Registration Representative

Address: 12462 Putnam St #101, Whittier, CA 90602
Shift: Mon- Fri 09:00 AM – 05:30 PM

Duration: 03+ months with a strong possibility of extension

Position Summary:

· Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration

and pre-registration of outpatient and inpatient accounts.

· Calculates and secures patient liability, including, copayments, coinsurance, and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician, and hospital’s needs are met.

Specific Skills Needed:

· Must have excellent written and verbal communication skills to communicate effectively with staff,

· patients, guarantors, insurance companies, and physicians.

· Demonstrated attention to detail; Good English speaking, spelling, reading, and Mathematical skills

· required

· Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor

· Strong Computer skills and Knowledge in Word, Excel, and ability to maneuver through multiple

· screens in a timely manner

· 1+ year of medical office /hospital/medical billing work experience preferred

· Medical terminology knowledge is strongly preferred

· Insurance knowledge required

· Ability to multi-task in a fast and high-pressured environment

· Stringent adherence to all HIPAA laws

· Strong typing skills 45 and up wpm are required

· Strong analytical skills, and problem-solving. The ability to act and decide accordingly.

· Excellent Customer service and phone skills with a background in the medical industry

· Ability to travel to off-site locations (Outpatient only)

Education/Experience/Training:

  • One year of experience in a high-volume healthcare facility or medical office setting with strong computer
  • and customer service experience required
  • High school graduate required or equivalent, evidence of continuing education preferred.
  • Medical terminology strongly preferred
  • Insurance and billing experience strongly required
  • Bilingual Spanish or Chinese (Mandarin) preferred

Job Types: Contract, Full-time

Pay: Up to $23.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Medical terminology: 3 years (Required)
  • Patient Registration: 2 years (Required)
  • Insurance verification: 1 year (Required)

Work Location: Multiple Locations

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