Mid-Columbia Medical Center believes in providing exceptional health services and experiences through person-centered care. Our hospital, specialty clinics, physicians and employees make up a one-of-a-kind healthcare system that is unique to the Gorge. With a philosophy built around person-centered care, you can look with confidence to MCMC as we redefine what it means to be a healthcare employee in the 21st century.

We are seeking a Patient Visitor Service Representative to join our Patient Visitor Services Department. This position is a full-time, scheduled 40 hours per week and is eligible for a comprehensive benefits package. Flexibility in schedule is a must.

Perks of working with us: amazing work-life balance with flexible schedules. The best part is that you work with great people daily! If you want to be a part of a fantastic team and experience an uplifting, and gratifying work environment – come work with us and share your talent and skills.

In return we offer:

• 401(k) through Fidelity Investments (up to 6% matching)
• Low-cost Medical / Dental / Vision Insurance
• Paid time off starting 5 weeks per year
• Extended Illness hours
• Employee assistance program
• Many discounts such as cell phone, computer, auto maintenance, etc.
• Flexible scheduling
• Substantial health savings account contributions
• On-site childcare service
• Education matching
• Life insurance / Short-term / Long-term disability options
• 20% discount from hospital bills

• Education:
  • High School diploma or equivalent required.
  • One year of college coursework or college level coursework in Health Records preferred.
• Licensure/Certification:
  • National Certification of Healthcare Access Association preferred.
• Experience:
  • Minimum of one year office experience required, preferably in health care.
  • Preferred experience in one of the following areas: Patient Registration; Medical Records/Health Information; Clerical support experience; Insurance Verification/Authorization/Referrals
• Skills/Knowledge/Abilities:
  • Demonstrates ability to communicate effectively verbally, via telephone and in written form.
  • Ability to communication in a clear and accurate manner, using appropriate tone and volume.
  • Ability to communicate in calm, succinct, professional manner.
  • Ability to withstand varying job pressures and organize/prioritize related job tasks.
  • Ability to perform multiple tasks, develop new skills and adapt to change.
  • Ability to identify alternative means of communication as needed.
  • Keyboarding of 40 wpm and PC based computer skills.
  • Operation of collection in various forms and bank deposit reconciliation tasks.
  • Ability to navigate the health insurance market, insurance websites and available products.
  • Ability to work in fast paced, stressful and potentially hazardous environment, and take appropriate action.