Patient & Visitor Services Representative
Full Time
The Dalles, OR 97058
Posted
Job description
Overview:
MCMC is seeking a Part-time core (20 hrs/wk) Patient & Visiter Services Representative to join their team!
If you have already been in healthcare or are looking for an opportunity to start a new career, this position could be the one for you.
If you enjoy working with a team of people, while also having your own responsibilities and find a sense of fullfillment serving the community, Mid-Columbia Medical Center is the place to be!!
As a Part-Time Core employee, you will be given the option of earning an additional 13% pay differential on top of your base salary or you can opt for a full benefits package instead. The choice is yours.
Apply today!!
Responsibilities:
This position is responsible for greeting, interviewing, and registering patients; arranges for admission to hospital, obtains and records pertinent identifying information, assembles all admitting paperwork, provides HIPAA information to patients and collects co-pays or deposits.
Qualifications:
Education:
- High School diploma or equivalent required.
- One year of college coursework or college level coursework in Health Records preferred.
Licensure/Certification:
- National Certification of Healthcare Access Association preferred.
Experience:
- One year customer service experience required.
- One year experience in healthcare or equivalent background preferred.
Skills/Knowledge/Abilities:
- Demonstrates ability to communicate effectively verbally, via telephone and in written form.
- Ability to communication in a clear and accurate manner, using appropriate tone and volume.
- Ability to communicate in calm, succinct, professional manner.
- Ability to withstand varying job pressures and organize/prioritize related job tasks.
- Ability to perform multiple tasks, develop new skills and adapt to change.
- Ability to identify alternative means of communication as needed.
- Keyboarding of 40 wpm and PC based computer skills.
- Operation of collection in various forms and bank deposit reconciliation tasks.
- Ability to navigate the health insurance market, insurance websites and available products.
- Ability to work in fast paced, stressful and potentially hazardous environment, and take appropriate action.
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