Job description

At Procare HR, we're committed to changing workforce outcomes for care providers using our industry-focused HR services model! We provide comprehensive HR services to clients including payroll processing, benefits administration, workers compensation management, and general HR support, among other services.

Our success has led to significant growth and we are looking for a Payroll Account Specialist to support our growth!

Who We Are - Core Values

We strike the gong – Actions have a ripple effect. Every engagement is an opportunity to have a positive impact on our clients and team.

We laugh – Laughter is contagious. Keep it light when things are tough. Life is short, celebrate.

We explore – Individual curiosity and resourcefulness lead us to better solutions.

We show up – Sense of duty and accountability is part of our DNA. How we show up matters.

We are grateful – We are grateful for our clients and for each other, and approach all situations with humility. We appreciate the experiences that have shaped us.

We grow - We embrace the struggle that comes with personal growth so that we can better ourselves and our team.

Role Summary

This position serves as the account team Running Back or feet on the ground with the primary function of processing payroll and understanding the unique nuances of all client payroll, applicable deductions and integration of benefits. The Account Manager will provide general back-up, collaborate and support resolution of issues around payroll, time & attendance, HR technology, and benefits, among other HR issues. This role is responsible for client satisfaction at the level they interface with regularly, and executing Special Requests as delegated or assigned

Your Responsibilities

• Follow protocols to achieve Client Experience target
• Use Daily Planner to outline and define your day
• Admin back-up and support, as needed and approved by HR Operations
• Process Payroll per SOP and Payroll Checklist
• Send HR Ops Manager payroll audit, invoice and payroll register
• Send invoice and G/L; verify paychecks mailed; send reports
• New Hire Audit
• I9 Verifications
• W2/W4 Audits
• Wage Requests
• MN Earnings Statements
• Client Reports by request
• Back-up to employee HR helpline

This Role is a Good Fit if You

• Thrive in fast-paced, high-energy environment
• Customer-service focused - we are in the business of caring for people who care for people
• Are extremely organized, detail oriented and analytical
• Are an excellent communicator and problem-solver
• Are proficient with Microsoft Office Suite, especially Excel, Outlook, and PowerPoint
• Come with 1+ year of Payroll, Healthcare or Related Experience | bonus

The Perks

• Health insurance, with the company paying the single employee premium
• Company paid dental insurance
• Company paid life insurance of $25K
• Company paid short- and long-term disability insurance
• A 401K plan with a total of 4% company match
• 15 days of PTO
• Additional ancillary benefits including Vision, Cancer, Critical Illness, Hospital Indemnity, Voluntary Life/AD&D, Accident and Legal
• Company paid parking at HQ

*Starting salary for this role is $40,000.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Minneapolis, MN 55401: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: Hybrid remote in Minneapolis, MN 55401

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