Position Summary

Under the direct supervision of the Controller, the Payroll Support Specialist provides support and training on the payroll and timekeeping software

Positions Requirements

• Maintain progress reports for annual projects.
• Organize and prioritize large volumes of information.
• Work independently and with a team on special nonrecurring and ongoing projects.
• Develop, revise and facilitate training.
• Conduct post-training follow-up to ensure training comprehension and implementation of newly acquired competencies.
• Review submitted paperwork to determine skill gaps and additional training needs, and schedule training refreshers when necessary.
• Maintain accurate logs of conducted training sessions and attendees.
• Effectively communicate changes in payroll policy and procedure, when assigned, to appropriate staff.

Serve as administrative support and point-of-contact.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Problem-solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas, and exhibits a willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings.
• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.

Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Working Conditions and Physical Demands

• Long periods of sitting at a desk performing light physical work, including working at a computer terminal.
• Light physical work involving bending, lifting, and carrying up to fifteen (15) pounds.
• Talking and listening to communicate ideas or requirements to individual staff members.
• Visual acuity to listen attentively and accurately.
• Ability to work overtime as needed to complete general responsibilities to meet the needs of the unit or corporation.