POSITION TITLE: Per Diem Residential Staff

DEPARTMENT: Family Emergency Shelter Coalition (FESCO), Recovery & Wellness Services (RWS), and Adult Behavioral Health (Sally’s Place)

REPORTS TO: Program Manager/Supervisor

FLSA STATUS: Variable Schedule, Non-Exempt, Non- Union

COMPENSATION: $18.28 per hour or $18.90 per hour bilingual Differential

POSITION OVERVIEW:

The Per Diem Residential Support Staff member will provide residential care and programming to residents in any of our four residential programs. These programs include: Les Marquis Family Emergency Shelter, Banyan House Transitional Housing Facility, El Chante Substance Use Disorder Men’s Recovery Home, and Sally’s Place Peer Respite Home. Each of these programs provides a unique level of support for our consumers and all programs place an emphasis on responsibility, respect, and compassion. Please note that training for each individual program is required prior to taking any shift for that program.

ESSENTIAL FUNCTION and RESPONSIBILITIES:

• Per diem Staff must be able to work a flexible work schedule
• Must be available for a last minute call to cover a shift
• Work hours vary week to week, dependent when full-time regular staff call out for their shift.
• Provide supervision and monitoring of residents on site, consistent with the program policies and procedures, which may vary significantly from site to site/program to program.
• Ensure that residents participate in site programming as expected.
• Appropriately and accurately document interventions, client behavior, and program progress.
• Answer the telephone and the door efficiently and courteously, as needed.
• Detect and implement appropriate disciplinary reports and actions on violations of community rules/comfort agreements.
• Perform other general office duties as expected for the shift being covered.
• Able to think and act quickly and efficiently in emergencies.
• Comply with all safety policies and procedures, including workplace safety, reporting work related injuries, and preventing potential safety risks for staff, clients and others.
• Respond to telephone calls pertaining to crisis, request for referrals, and requests for program information.
• Dispense resident medications as per prescription as needed (El Chante Men’s Recovery Home only).
• Other duties as assigned by the Program Supervisor

REQUIRED EDUCATION & EXPERIENCE:

• Education: high school diploma or equivalent.
• Bilingual in Spanish preferred
• Must be able to work flexible work hours
• Knowledge of alcohol and drug prevention and recovery/ treatment programs and principles;
• Knowledge of the effects of alcohol and drug abuse;
• Must demonstrate ability to understand client needs and work with adult men, particularly Latinos.
• Ability to manage client issues which may occur in recovery from drugs and mental health issues.
• CPR and First Aid certification (can be provided by La Familia)
• Experience working with adults in a residential setting
• Accurately and appropriately, document communications, behaviors and routine facility events as they occur.
• Ability to use the equipment necessary to complete the responsibilities of the job.
• Computer skills in Microsoft Word, Excel, and Outlook required.
• Must maintain good relationships with consumers, co-workers, government and civic representatives, as well as community members.