Job description
Reports to: Practice manager
FLSA Status: Non-Exempt
Summary: Performs grooming services and obtains service requirements, maintains supplies and resolves pet owner concerns by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Skills
Education/Experience:
High school diploma or general education degree (GED) or grooming school education; or three to five years related experience and/or training; or equivalent combination of education and experience.
Equipment:
FLSA Status: Non-Exempt
Summary: Performs grooming services and obtains service requirements, maintains supplies and resolves pet owner concerns by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
- Obtain service request by taking orders form pet owners.
- Assesses per condition by interviewing pet owner and inspecting pets.
- Grooms pets by providing grooming tools and supplies, bathing, brushing, combing, trimming, shearing, dematting, drying, scissoring, clipping and filing nails, cleaning ears and deodorizing according to breed or mixed breed specifications.
- Applies special precautions for puppies, kittens, aged and disabled pets and removes fleas and ticks.
- Controls costs by conserving use of equipment and supplies.
- Controls pets by easing pet anxieties and reducing behavioral issues.
- Provides list of supplies to owners.
- Keeps all equipment operational by following manufacturing instructions and established procedures.
- Maintains quality results by following standards.
- Protects pets, pet owners and self by adhering to safety policies and procedures.
- Resolves customer dissatisfactions by listening to and resolving concerns and providing information.
- Updates job knowledge by participating in educational opportunities, reading professional publications and networking.
- Provides appointment style standard grooming.
Skills
- Oral Communication Skills
- Written Communication Skills
- Reading Skills
- Technical Communication
- Patient Relations
- Diplomacy
- Computer Skills
- Organization
- Planning
- Professionalism
- Project Management
- Time Management
Education/Experience:
High school diploma or general education degree (GED) or grooming school education; or three to five years related experience and/or training; or equivalent combination of education and experience.
Equipment:
- Grooming table
- Dryer
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