Job description
1. Selects medications to fill prescription orders utilizing knowledge of trade and generic names of drugs and standard drug equivalencies and attaches appropriate secondary warning labels as necessary
2. Responsible for creating patient profile in pharmacy information system, including entry of patient demographic information, allergies and prescription plan information
3. Assists with submission and review of adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials; if needed follows up on claims with pharmacists, physicians, patients or pharmacy benefit manager [PBM] companies to resolve issues
4. Answers inbound telephone calls and triages calls as appropriate
5. Ensures that drugs are properly labeled, outdated drugs have been removed, and refrigerated drugs are stored at appropriate temperature.
6. Checks in prescription medication and over-the-counter (OTC) orders and reports discrepancies to the Outpatient Pharmacy Manager or Staff Pharmacist.
7. Responsible for ordering OTC products and shelving order upon receiving
8. Maintains work station in a safe, clean, and orderly condition. Conducts monthly inspection of pharmacy, cleans and organizes shelves according as required. Appropriately prioritizes work, consulting a pharmacist or supervisor when direction is needed. Answers departmental telephones within 4 rings and services customers at the Pharmacy window in a professional, customer-friendly manner.
9. Adheres to all Northwest Community Hospital standards, policies and procedures.
1. Current Pharmacy Technician license in the State of Illinois.
2. Certified Pharmacy Technician with CPhT certification within two (2) years of licensure require, or an active student in an accredited school of Pharmacy, or have maintained active Pharmacy Technician licensure with the state of Illinois since January 1, 2008.
3. Pharmacy Technician certification either by a national certification test or an approved program is preferred.
4. The communication skills to interface with pharmacists and patients in meeting patients' pharmaceutical needs.
5. The analytical skills required to perform math calculations necessary to the preparation of medications.
6. The customer service skills required to appropriately respond to staff, vendors.
Our award-winning care has been recognized on a national level. Some of our top awards include:
- America's 250 Best Hospitals™ Award recipient for three years in a row from Healthgrades®
- Magnet® designation for nursing excellence, received consecutively since 2006
- The Joint Commission's Gold Seal of Approval and Comprehensive Stroke Center designation
- 4,000 employees
- 1,200 physicians on staff
- 200 primary are and specialty physicians
Annually, we treat an average of 20,000 inpatients and provide:
- 350,000 outpatient visits
- 76,000 emergency department visits
- 38,000 home care visits
- 2,700 newborn deliveries
Over the years, we have continued to grow to meet the area's changing needs. Today, we're a world-class healthcare provider that combines compassionate care with a healing environment, cutting-edge clinical expertise and state-of-the-art facilities, including:
- A 509-bed hospital, including the South Pavilion with 200 private rooms
- The William J. and Marian H. Busse Center for Specialty Medicine, an eight-floor facility housing physician offices, medical specialty services and advanced diagnostic technology
- A Level III NICU, Level II Trauma Center and a dedicated pediatric emergency department
- Five Immediate Care Centers, in Buffalo Grove, Kildeer, Mount Prospect, Palatine and Schaumburg
- 23 physician offices in Arlington Heights, Buffalo Grove, Kildeer, Mount Prospect, Palatine, Rolling Meadows and Schaumburg
- Nine outpatient imaging locations that provide advancted pediatric emergency department
- Five Immediate Care Centers, in Buffalo Grove, Kildeer, Mount Prospect, Palatine and Schaumburg
- 23 physician offices in Arlington Heights, Buffalo Grove, Kildeer, Mount Prospect, Palatine, Rolling Meadows and Schaumburg
- Nine outpatient imaging locations that provide advanced imaging technology, including MRI, CT, ultrasound, X-ray and 3D mammography
- 13 clinical laboratory sites in seven suburbs and at the hospital
- 33-bed acute inpatient rehabilitation unit and seven outpatient rehabilitation centers
- The Wellness Center, a premier health and fitness center and spa on the NCH campus
- A full-service, retail pharmacy on the hospital campus
Primary Location: United States-Illinois-Arlington Heights
Work Locations: 800 W Central - Hospital 800 W Central Rd Arlington Heights 60005
Job: Professional/ Technical Clinical
Shift: Variable
Employee Status: Regular
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