POSITION SUMMARY:

Prism Health North Texas Pharmacy is a company providing access, education, consultation and management of general retail and specialty pharmaceuticals for patients of Prism Health North Texas and other Texas providers, as well as the local community.

The Pharmacy Technician of the Prism Health North Texas is responsible for providing superior customer service and being a good team member. The Pharmacy Technician receives and inputs prescriptions, prices, prepares, adjudicates, fills and processes the check-out and/or shipment of prescriptions, processes any insurance claims, prior authorization and patient assistance program paperwork, and helps with inventory management.

ESSENTIAL JOB FUNCTIONS:

Essential functions of the job include, but are not limited to, verbal and written communication; relationship building with clients and staff; utilizing a computer for typing and conducting research; driving or having reliable transportation.

MAJOR AREAS OF RESPONSIBILITY:

• Provide excellent customer service to Prism Health North Texas Pharmacy patients.
• Process prescriptions accurately and efficiently. This includes collecting all pertinent patient information, providing thorough and accurate insurance verification, and processing prescription orders with detail, efficiency and accuracy. Make sure that all insurances are billed such that the patient has the lowest out of pocket cost.
• Fill prescription orders accurately and efficiently. Ensure that the entire order is filled and given to the pharmacist for checking in prioritized staging manner.
• Work in a collaborative manner with the Prism Health North Texas Medical Center and other Prism Health North Texas Pharmacy employees. Be a positive representative of Prism Health North Texas Pharmacy when interacting with outside vendors and clinics.
• Complete daily paperwork and processes relating to the technician duties that help manage pharmacy policies and procedures from a legal and Prism Health North Texas Pharmacy policy and procedure basis.
• Assist in managing Prism Health North Texas Pharmacy inventory systems to assure acquisition of medications, appropriate control, dispensing of medications, and reconciliation in compliance with legal and regulatory requirements and best practices.
• Work with physicians’ offices and insurance companies to obtain prescription authorizations and prior authorizations.
• Master Texas ADAP (AIDS Drug Assistance Program) and 340B intricacies.
• Learn and master all policies and procedures needed for processing prescriptions with standard insurance and the 340B program.
• Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service.
• Continuously grow and develop cultural competency, exhibiting an understanding, awareness, and respect for diversity.
• Contribute to a positive work environment by demonstrating unconditional positive regard to all Prism Health North Texas Pharmacy employees, interns, etc. with an understanding, awareness, and respect for diversity.
• Other duties as assigned by the Pharmacy Manager or Director of Pharmacy Services.
• Any other responsibilities as defined in the Prism Health North Texas Pharmacy Operations Manual.

EDUCATION/LICENSURE:

• Minimum of a High School Diploma/GED, Bachelor’s Degree Preferred.
• Certified and Registered pharmacy technician.

Salary Range: $42,500-$53,100

Knowledge, Skills, Abilities and other Qualifications:

• Two years pharmacy technician experience preferred with a preference for specialty pharmacy or 340B pharmacy experience.
• Thorough understanding of pharmacy operations and laws.
• Excellent written and verbal communication skills.
• Knowledge of health and social service needs of persons with HIV/AIDS.

• Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. Proficiency in all Microsoft Office applications and other computer applications required.

• Preferred previous experience with the PioneerRx operating system, though not required.
• Reliable transportation, driver’s license and proof of auto insurance required.

OTHER INFORMATION:

Background and reference checks will be conducted. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. In accordance with the Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA