• Ensure accurate patient identification prior to proceeding.
• Demonstrates knowledge of equipment, procedures and policies for phlebotomy to assure a quality specimen.
• Demonstrates consistent compliance to pre-analytical phase processes and procedures to assure a quality specimen.
• Demonstrates excellent customer service interactions and explanation of procedure.
• Utilizes consistent hand-hygiene and other appropriate PPE for identified precautions status.
• Interfaces and communicates with care team.
• Documents completion of collection and communicates with co-workers for needed hand-off.
• Utilizes appropriate age-specific modification for phlebotomy.

• Ensure accurate patient identification prior to proceeding.
• Demonstrates knowledge of equipment, procedure and policy for obtaining a high quality tracing.
• Performs 12 lead cardiograms and demonstrates competency in performance of procedures.
• Demonstrates knowledge of arrhythmias that require immediate reporting to patient’s nurse/care team.
• Demonstrates accurate data entry and timely transmission.
• Demonstrates knowledge of troubleshooting techniques and appropriate documentation of problems and actions.
• Demonstrates professionalism in interactions with patient and physician.
• Adheres to hospital infection control policy.

• Cleans and re-stocks Carts and Trays at end of shift.
• Organizes work and reports promptly to floor.
• Monitors and empties pneumatic tube system and communicates with co-workers of any request to be done.
• Maintains clean work area.
• Regularly checks email, mailboxes and bulletin board communication.
• Participates in daily safety huddles.
• Consistently checks in with co-workers when work is complete to offer assistance.
• Returns phones and pagers at the end of the shift and assures sufficient charge life for next shift.
• Responds promptly to pages and phone calls.

• Report hazards and/or potential work hazards in our facilities in order to prevent injury to self, peers, patients, and visitors.
• Act as an ambassador for safety in our facilities.
• Demonstrating safe work behaviors, setting an example, for these behaviors in our facilities.
• Continuously strive to make our organization a safer place for themselves, peers, patients, and visitors.

• Understands and utilizes Excellian to ensure accurate and appropriate specimen collection.
• Understands and utilizes bedside barcoding for specimen collection (Rover) to ensure accurate patient identification and timely blood draws.
• Understands and utilizes available staffing resource tools to ensure effective communication of critical phlebotomy and EKG needs.
• Submit tickets for malfunctioning equipment through Service Now or by calling the Help Desk.

Phlebotomy certificate or previous phlebotomy experience required

Day/Evening/Nights Shift Agreement

Every other weekend

In addition to weekend or casual agreement, includes a minimum of 2 scheduled holiday shifts per year