Job description
Our Vision
FLYR Labs is focused on the relentless application of advanced and intuitive technologies that help transportation leaders unlock their ultimate potential.
Starting with airlines, we provide the Cirrus Revenue Operating System™ that reshapes how travel and transportation businesses plan their commercial operation. We displace legacy data, forecasting, pricing, and reporting solutions with a single enterprise SaaS platform that leverages the latest advancements in deep learning, cloud computing, and user experience.
Our hyper-accurate contextual forecasts enable the most effective scheduling, marketing, and leadership decisions while directly managing the pricing for billions of dollars worth of product and revenue.
The marketing technology team is responsible for taking that output and automating its delivery into any digital channel. Your role will be to ensure our clients feel supported and identify new opportunities to make the product even easier to use.
You will work closely with our leadership, engineers, and customers to define our product roadmap and bring it to market. Key responsibilities will include client support, backlog management, and own new features from idea to installation.
What will your journey at FLYR look like: (Responsibilities)
- Primarily, your responsibility is to ensure our clients are well informed about our capabilities and feel they have easy access to expertise.
- Ensure that new features are properly released: tested, documented and demoed.
- Support clients and users with their use of the platform.
- Feedback into product development based opportunities and pain points discovered through this process.
- Directly engage with our airline customers’ subject matter experts, and business leads to ensure adoption of our new features and smooth running of day-to-day operations
- Identify new opportunities to make the FLYR Marketing Technology Platform easier and more useful
- Write product release notes, deliver demos and drive product adoption
- Work directly with engineering to communicate clear product requirements based
- Demonstrate and support adoption of new functionality
What you should pack for this trip: (Qualifications)
- Minimum 3+ years of experience
- Your current role may be a channel operator - ideally in paid search - either client-side or at an agency
- Domain knowledge in digital marketing technology, specifically email, search, social, and web
- Customer-centric with a proven track record of developing and acting on customer insights
- Experience coordinating requirements across diverse stakeholders, partners, and development teams
- Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions
- Excellent written and verbal communication
- Familiarity using research, prototypes, experimentation, and analytics to guide decision making
- Ability to work effectively both in a team environment, independently, and with remote teams
- Spanish speaking is a plus
In-flight Amenities: (Perks & Benefits)
- Equity in Series C startup with high growth potential
- Comprehensive healthcare plans (Choice of PPO & HMO available)
- Generous PTO policy and flexible working arrangements
- 401K with company match
- Free Breakfast/Lunch (in office)
- Uber Eats - $30/Monthly (Hybrid Employees)
- 100% Paid Parental Leave for 12 Weeks
- $300 Home office set-up stipend (one-time)
- Starting minimum: $119,000
- Role cap: $167,000
Compensation: The salary range for this role is commensurate with experience and is as follows:
#LI-AM2
Our Commitment to Equality
Here at FLYR, we’re committed to growing with intention, having our teams better reflect the world around us. We strive to create an environment of inclusion and even more importantly, belonging, where psychological safety, empathy, and human connection are at the center of our leadership principles. Not only does this enable us to create better products and have a better work environment, it’s good for the bottom line and it’s the right thing to do.
FLYR provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetics, marital or veteran status. In addition to federal law requirements, FLYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.
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