• Set and clearly communicate goals and deadlines for performance in line with the company’s plans and visions, monitoring daily progress to ensure targets are met at all times
• Assess staffing resources and effectively organise workflow to ensure all tasks within the department are carried out by a competent member of the team and to the highest standard
• Co-ordinate cross-training within the department, monitor training requirements and implement training as required
• Maintain quality service by establishing and enforcing organization standards
• Maintain personnel records and monitor timekeeping and absences, escalating to management where required
• Assess and review staff performance, offering feedback, both constructive and positive, to support the professional development of team members
• Act as a key liaison within the department to clearly communicate updates, targets and any operational changes to the team and feedback suggestions, improvements and concerns from team members to management
• Monitor and enforce quality standards within the team to meet quality objectives, reporting any issues to management
• Ensures daily operation of equipment by monitoring performance and calling for repairs as required, evaluating new equipment and techniques
• Adhere to stated policies and procedures regarding Health & Safety in the workplace
• Adhere to procedures regarding the proper use and care of equipment and materials associated with the role
• Pursue personal development of skills and knowledge in order to effectively perform the role
• Manage teams of General Operatives in the day-to-day operations and act as a key liaison between the department and upper management
• Organise workflow and monitor employee productivity within a department to ensure goods are produced and shipped efficiently, on time and to standard

• Bilingual is advantageous (English & Spanish)
• Proven experience in a supervisory role within the manufacturing industry (minimum 1 year)
• Strong team building, decision-making and people management skills
• Excellent communication skills with the ability to communicate, coach, develop, motivate and build effective relationships within teams
• Problem solving skills and the ability to identify improvement opportunities
• Self-motivated with the ability to lead a team
• Ability to work accurately under pressure.
• Working knowledge of Health & Safety regulations
• Planning and organizational skills
• Flexibility

• Please note: You only get a 30 minute lunch during your 8 hour shift. No unpaid breaks are provided during your 8 hour period.

About the company

The team behind Wren Kitchen have been an industry leader in kitchen manufacturing in the US and UK markets for 35 years. We're proud to say that we manufacture all our kitchens out of our state-of-the-art, 252,000 sq. ft factory in Wilkes-Barre, Pennsylvania.

Wren is famous for having the biggest range of kitchens provided at flatpack prices. With the largest range of colours and styles, Wren allow for the creative freedom to inspire customers and build their dream kitchens.

Come and join our team and be part of our success story!