Program Specialist - Quality Resources (8:00AM-4:30PM)
Full Time
Kansas City, MO
Posted
Job description
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Program Specialist - Quality Resources (8:00AM-4:30PM) TMC Truman Medical Centers
Job Location
TMC - Hospital Hill
Kansas City, Missouri
Department
Position Type
Work Schedule
Hours Per Week
If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:
UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics.
UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.
UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building, located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.
Job Description
Coordinates all activities related to the administrative operations of the Quality Resources (QR) Department with limited supervision. Plans, organizes and supports meetings; creates and edits presentations and reports; maintains databases, websites, and other informational resources. Recognizes out of the ordinary situations and takes the lead to improve processes utilizing the organization’s defined improvement methodology. Exhibits extensive knowledge of policies and procedures and operates with a high level of technical skill. Supports processes for multiple areas of QR including Infection Prevention & Control (IPC), Patient Safety, Accreditation & Risk Management, Case Management (CM) and Utilization Management (UM).
Minimum Requirements
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Associates degree (consideration for non-degree with documentation of skill set)
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Two years previous office management experience. Excellent communication (verbal and written) skills
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Professional demeanor and excellent customer relations skills in a stressful environment
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Handle issues with tact and confidentiality
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Excellent organizational skills, attention to detail, ability to prioritize and multi-task
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Computer proficiency in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook)
Preferred Qualifications
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Bachelor’s degree
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3-5 years’ previous office management and supervisory experience
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Health care experience to include knowledge of clinical services and medical terminology
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Computer proficiency in Microsoft applications
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