Job description

JCI is looking for a Community Based Support Services Supervisor/Qualified Professional, serving persons with intellectual and/or developmental disabilities and/or substance abuse. We are looking for someone who is passionate and wants to make a positive impact in the lives of others.

Education Requirement

• Bachelor's Degree in human services with two years of full-time MH/DD/SA experience
• Bachelor's Degree in other field with minimum of 4 years of full-time MH/DD/SA experience

Duties include but not limited to the following:

• Supervise staff working directly with clients/persons served
• Prepare client intakes and maintain client charts
• Review billing documentation being submission
• Facilitate PCP's, crisis plans, etc.
• Create individualized supervision plans for staff and update as needed or required
• Provide regular, face-to-face supervision per supervision plans and service requirements
• Ensure staff are trained in person-specific competencies per service needs
• Evaluate performance, provide progressive coaching, including disciplinary action
• Coordination of service delivery to include persons served, family members, and staff
• Approval of time documented for payroll and monitoring overall hours worked and employee status changes

• Provide excellent customer service by responding promptly and positively to persons served, family members, and other stakeholders
• Demonstrate cultural competency and maintain an empathic demeanor in working with people receiving services

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What is your salary requirements?

Education:

• Bachelor's (Required)

Experience:

• MH/DD/SA: 2 years (Required)

License/Certification:

• NC Driver's License (Required)

Work Location: One location

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