Job Summary: Lease up experience required

The Property Manager for a newly construction, lease up, is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members.

The Real Estate Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.

Obligation to lease all units to meet or beat lease up schedule, as certificate of occupancies are obtained from township. Continue to operate real estate after lease-up to maintain stabilization.

Essential Duties and Responsibilities:

• Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
• Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans
• Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge
• Evaluate and make recommendations for rental pricing
• Ensure all residents are on a NAA lease
• Monitor daily move-in/move-out property status reports
• Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results

• Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
• Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.

• Complete a daily inspection of the property and market-ready units
• Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
• Supervise safety and risk management functions including coordinating monthly safety meetings
• Review resident retention programs to meet residents needs and improve retention
• Provide excellent customer service and display courteous and professional attitude toward all customers
• Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekend

Requirements:

• High School Diploma or equivalent, Bachelor’s degree or CPM highly preferred
• Previous Residential Leasing Experience is a Must
• Prior Leas-up experience preferred
• Minimum of 2 years supervisory experience
• Some weekend work required
• Must have or be willing to obtain a PA Real Estate license within 120 days of hire

• Working knowledge of eviction law, Fair Housing mandates and other legal issues affecting property management
• Excellent English communication skills, both verbal and written
• Strong computer skills, especially in the Microsoft Office Suite, experience in Entrata preferred

• Must be able to walk apartments and grounds, including steps and climbing stairs
• Must be available to work weekends and holidays if required
• Occasionally requires lifting 20 pounds or less
• Valid driver’s license

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