Provisioning Director

Full Time
Quincy, MA 02171
Posted
Job description

Granite Background & History

Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.65 billion in revenue with more than 2,200 employees and is headquartered in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts. Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.

Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few.

We have been rated a “Fastest Growing Companies” by Inc. Magazine past ten consecutive years in a row (2007-2016).

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Seeking detail oriented, highly motivated professionals with 3+ years experience as a Provisioning Manager for a Director position. This individual will be responsible for all Operational duties in all POTS Provisioning departments.

Duties and Responsibilities:

  • Responsible for all Operations of Conversion and MAC POTS teams
  • Manage variable workload to ensure all work is completed timely
  • Forecasts conditions and implements plan for workload and projects to meet goals
  • Develop Managers and continue development/training for entire team
  • Hold weekly 1-1s with every member of team
  • First level of contact for personnel issues
  • Achieve departmental and specific team goals

Required Qualifications:

  • Provisioning Manager for 3+ years
  • Proven ability to develop and promote leadership roles
  • Regarded as telecom expert and go-to person for department
  • High proficiency in IT knowledge as it pertains to Provisioning applications and processes
  • Strong organizational skills
  • Excellent oral and written communication skills
  • Strong analytical and problem solving skills
  • Great work ethic

Preferred Qualifications:

  • 10+ years of Telecommunications industry experience
  • 3 years of management experience

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