Job description
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
In 2021, CrowdStrike acquired Falcon LogScale – a technology that is changing the way people think about log management and systems observability empowering DevOps, IT Ops, Security and more. This acquisition brought together two curious, driven, passionate teams of people that are the best at what they do. Both companies have earned numerous honors and top rankings for our technologies, organizations and people – combining to create a unique culture and a high-performing, collaborative team pushing boundaries and revolutionizing the security industry.
As a PS Engineer, you’ll take ownership of the technical relationship through the deployment and implementation of Falcon LogScale. You’ll focus on architecture for self-hosted Falcon LogScale deployments in customer’s cloud, virtual, and on-premise environments. You’ll work closely with Sales Engineers in defining architectural requirements and creating project design documents to be used in customer’s production environments.
What You'll Need:
We’re looking for a colleague with a great compassion for taking care of prospective customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties. The position is remote-friendly within the United States with the opportunity for limited travel onsite with customers. Fluency in English is required and solid technical writing skills.
Am I a PS Engineer, Falcon LogScale Services?
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Are you passionate about solving problems using your technical skills?
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Do you have extensive hands-on experience with kubernetes and other containerized application systems, running in cloud environments such as AWS, GCP, and/or Azure?
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Do you understand how to capture technical requirements and build architecture diagrams?
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Do you want to work with cutting edge technology and like interfacing with customers?
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Are you interested in working at a nimble start up organization like Falcon LogScale while benefiting from being under the umbrella of a large company with a great reputation like CrowdStrike?
Your responsibilities:
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Act as the technical point of contact for Falcon LogScale deployments
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Work closely with customers and our Sales teams to capture technical requirements and develop architectural diagrams and plans for production deployment of Falcon LogScale environments
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Deploy Falcon LogScale with Kubernetes and/or Ansible while working closely with customers to configure their deployments for security and scalability
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Troubleshoot technical issues with Falcon LogScale deployments if they arise
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Configure integrations with third party systems using languages such as python, go, and bash
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Assist customer with data onboarding, leveraging 3rd party tool audit/logging policy configurations, log transport methodology, and parser development
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Work with customers to build automation around data ingestion
Your background:
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Hands on experience and troubleshooting skills with Linux, Ansible, Kubernetes, and Kafka
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Experience with log transport methodologies and tools, such as syslog, FluentD, Vector, HEC, and Elastic beats
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Automation experience building scripts in Bash, Python, or other programming languages
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Knowledge of distributed applications hosted in AWS, GCP, and Azure
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Knowledge of directory services, authentication, networking, and data storage
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Experience working with pre-sales teams on technical scoping, requirements gathering, and post-sales handoffs
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Exceptional communication skills
Nice to haves, but not required:
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Experience working with log management/SIEM solutions (Falcon LogScale, Splunk, QRadar, Arcsight, LogRhythm, Exabeam Data Lake)
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Knowledge of log management skills and best practices, including: log analysis, data onboarding, parsers, search queries, dashboards, and alerts
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Experience managing technical deployments, tracking time, and closing projects
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Understanding of log management use cases, including security, observability, DevOps, IT ops, and/or business operations
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Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams
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Experience developing go-to-market strategies including new service offerings and cross-sell/upsell opportunities
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Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
#LI-AC1
#LI-Remote
This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.
Benefits of Working at CrowdStrike:
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Remote-first culture
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Market leader in compensation and equity awards
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Competitive vacation and flexible working arrangements
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Comprehensive and inclusive health benefits
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Physical and mental wellness programs
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Paid parental leave, including adoption
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A variety of professional development and mentorship opportunities
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Offices with stocked kitchens when you need to fuel innovation and collaboration
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The salary range for this position in the U.S. is $105,000 - $155,000 per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.
Recruiting@crowdstrike.com
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CrowdStrike participates in the E-Verify program.
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