Job description

Exodus Recovery, Inc, is looking for a full-time Quality Assurance Associate.

Job Summary:

Responsible for the development, implementation and ongoing evaluation of all components of the quality assurance plans. Provides ongoing assistance in coordinating, maintaining, and monitoring of data obtained from a variety of sources, including client care, financial, and demographic sources to the Program Directors and administrators. Ensures compliance with county, state and federal regulations.

Areas of Responsibility

• Review and assess documentation for compliance with contract, County/DHCS and Exodus guidelines.
• Strengthens compliance with established record keeping standards.
• Implements clinical and administrative processes to assure quality client care and regulatory compliance.
• Provides training on relevant topics to multidisciplinary staff regarding documentation and medical necessity.
• Provides ongoing assistance in coordinating, maintaining, and monitoring collected data and analyzes trends, progress and presents recommendations or conclusions.
• Must be willing to travel to programs, throughout Fresno County for quality assurance needs.
• Oversees client satisfaction surveys and identifies trends and areas to improve quality and access to care.

Education/ Credentials

• Bachelor’s degree preferred.
• Must maintain a valid California Drivers' License, have proof of automobile insurance.

Skills, Knowledge, Experience and Abilities

• Proficient in Excel and Adobe.
• Communicate effectively with others both orally and in writing
• Ability to work effectively in a fast-paced changing environment
• Excellent time management and organizational skills
• Experience in Substance Abuse or Mental Health preferred
• Experience with DHCS, County Mental/behavioral health departments, Community Care Licensing, and other governing bodies preferred
• At least 1-year of experience in direct clinical client care preferred

COVID vaccination preferred

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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