Job description
Provides quality management, oversight and support to organization and specifically assigned departments by fulfilling organizational quality responsibilities and monitoring, developing and implementing quality standards and systems and processes to all aspects of the assigned programs.
Stays current with OPWDD and federal changes affecting all program areas.
Acts as Quality and Compliance Liaison for program and attends reviews, audits and monitoring visits and BPC exit conferences.
Works with program to facilitate root cause analysis and corrective action for any citations or recommendations. Ensures response to recommendation/corrective actions are completed within mandatory timeframes.
Trends audit and observation results for Directors and above within programs and operations.
Provides technical support at large in the areas of regulatory requirements, quality, incidents, and compliance.
Provides training as assigned in areas related to regulations, compliance, departmental policies, procedures, and work instructions, documentation, quality improvement, etc. – including based on state audit findings or quality audit results.
Identify and implement process variations due to changes in regulations are completed within the mandatory timeframes.
Participates in the agency’s organizational Quality Management System group with other Quality Coordinators.
Is accountable to VP for Quality and Compliance for all organizational assignments and participation in organizational policies and procedures.
- Bachelors’ degree in human services or related field
- Plus three (3) years relevant experience.
- QIDP status required.
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