Job description
The Receptionist will make customers feel welcome as they enter the building. He or she will be responsible for answering incoming calls and directing callers to the correct departments. This position occasionally requires filing, typing, performing data entry and creating memos, but direct customer interaction is the primary focus of this position.
Responsibilities:
- Answer a phone and direct calls in a professional manner.
- Answer and direct any emails in a professional manner.
- Schedule appointments and meetings.
- Handle customer service issues and complaints.
- Handle unexpected situations in a quick and efficient manner.
- Create or update database of client contact information.
- Maintain good working relationships with coworkers.
Job Type: Full-time
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Camp Hill, PA 17011: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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