Job description

Receptionist Position Summary
The Receptionist position is responsible for greeting clients, making appointments, checking paperwork, and providing information on PCA’s services.

Department:

Family Support

Salary Range:

$11.78 - $16.83 per hour

Office Location:

Gwinnett County

Travel Requirements:

None

Direct Supervisor:

Program Manager

Primary Work Area:

Office Environment

Direct Reports:

None

FLSA Status:

Exempt
Responsibilities/Essential Job Functions

• Greet clients, vendors, and staff in a professional manner (in person or over the phone)
• Provide accurate information to clients regarding services offered by PCA
• Direct clients to the appropriate department or transfer calls when necessary
• Update resources lists as needed
• Collect and review client documents
• Schedule appointments as needed

Knowledge, Skills, and Abilities

• High School Diploma or equivalent, and minimum of 2 years Receptionist experience
• Working knowledge of Microsoft Office
• Strong organizational and people skills
• Demonstrated ability to multi-task
• Strong interpersonal, communication, and customer service skills
• Ability to exercise confidentiality in performing duties
• Ability to be a team player
• Ability to work in fast paced environment with a professional demeanor.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. PCA Board of Directors reserves the right to amend and change responsibilities to meet business and organizational needs. PCA reserves the right to suspend KSA requirements in the event a candidate demonstrates practical skills and ability to perform the job.

Physical Demands
The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined in the ADA to perform the essential job functions.

While performing the duties of this job, the employee is required to have certain physical abilities. These abilities include, but are not limited to sitting, standing, walking, bending, stooping, pushing, pulling, lifting (up to 25 lbs.) using hands to finger, handling, or feeling objects, tools, or controls and talking and hearing. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

Job Type: Full-time

Pay: $11.78 - $16.83 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We are currently seeing client face to face. Social distancing guidelines are followed and masks are strongly encouraged.

Work Location: One location

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