Job description
This position will work in the Call Center two days/week and work Referrals three days/week.
JOB SUMMARY:
This position is responsible for processing patient referrals, medicine and out of network prior authorizations. He/She will also provide courteous and professional assistance to all patients and visitors contacting the clinic, both in person and by telephone. This position is responsible for registering patients for their appointments at our various clinic locations. This position obtains and verifies the accuracy of patient demographic information needed for the purpose of filing insurance claims and completes the registration process in the electronic medical records system. This position also works out of the Call Center, scheduling appointments as directed by established guidelines. Travel between clinics is required.
- Ability to read and communicate effectively in English.
- Basic computer knowledge with ability to learn specific computer system.
- Accuracy in clerical skills.
- Current American Heart Association (AHA) Heart Code BLS required. New employees certify within three (3) months after hire date.
Location: Pella Regional Health Center ยท Call Center
Schedule: Full Time, Days, 8-5
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