Registrar - Outpatient Center

Full Time
Elgin, IL 60123
Posted
Job description
Major Responsibilities:
Performance of routine secretarial and clerical services in support of department activities. This may include:
Medical Record Services: Upholds standards for accurate and timely medical records
Accurately collects and analyzes all required demographic, insurance/financial and clinical data necessary to register/admit patients from all payer classes.
Performs revenue cycle activities that maximizes revenue, prevent payment denials, increase cash collections, and assures appropriate financial disposition of account balances.
Demonstrates professional behavior, follows customer service expectations, and participates as a collaborative member of the patient care team.
Demonstrates commitment to providing quality and safe patient care by participating in performance / process improvement and adherence to all accepted safety standards and practices to ensure patient safety and quality patient care
Participates in educational opportunities to increase professional competence. Provides instruction and orientation to secretaries as needed.

Education/Experience Required:
High school diploma or equivalent. 2 years’ experience preferably in a health care/customer service position. Previous healthcare experience preferred.

Knowledge, Skills & Abilities Required:
Effective organizational and prioritization skills. Computer literate. Types at 35 wpm preferred. Knowledge of office equipment. Effective interpersonal and customer service skills

Physical Requirements and Working Conditions:
Ability to work in a fast-paced environment with established time constraints and difficult situations Must be able to make independent professional decisions pertaining to high quality patient care Must possess visual acuity and manual dexterity to perform computer data entry and other clerical aspects of job. May walk, sit, stand, bend, stoop, twist and reach in conjunction with the job requirements. Must be able to function with minimal assistance in performing job activities Must be conscientious in practicing high quality patient care Must be able to work weekends, holidays, rotating shifts and occasionally at other off-site locations. May be exposed to a variety of illness and medical conditions. This position can recognize needs and behaviors of the following age groups: pediatric (newborn, toddler, school-age), adolescent, adult, older adult. Evidence of this can be shown by recognizing levels of development and modifying approach and exhibiting communication skills necessary to interpret age specific responses.
If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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