Job description

• POSITION SUMMARY
  • Acts as an assistant in all areas of clinical support. Assists rehab staff with patient care, cleaning/maintenance of rehab equipment, maintaining efficient clinical operations and clerical duties.
• KEY RESPONSIBILITIES
  • Assists rehab staff (PT/OT/ST) in provision of patient care including, but not limited to, assisting with treatment sessions and patient handling (under direct supervision of therapist), equipment procurement, and instruction and/or set up on equipment.
  • Maintains inventory control, ordering of equipment and office supplies as needed, stocks supplies as received, monitors expiration dates on all materials, and monitors insurance authorization on referrals.
  • Cleans and maintains rehabilitation equipment according to manufacturers, hospital and department policies and procedures.
  • Exercises care in the use and operation of equipment and reference materials.
  • Maintains work area in a clean and organized manner.
  • Completes front desk operations as needed including, but not limited to, answering phones, checking in/ scheduling patients, taking co-pays, registering patient and checking insurance benefits.
  • Responsible for sending and receiving all rehabilation documentation to and from providers, to HIM, and insurance companies.
  • Provides excellent customer service and serves as a positive representative of Elliot Rehab Services in all interactions.
• REQUIRED KNOWLEDGE & SKILLS
  • Ability to express or exchange ideas by means of the spoken word.
  • Ability to receive detailed information through oral communication.
  • Ability to adapt to emergency situations and act according to established policies and procedures.
  • Ability to deal with irate customers in a professional manner.
  • Ability to work with frequent interruptions and respond appropriately to unexpected situations.
  • Ability to endure periods of heavy workload or stress.
  • Ability to transport self to and from off-site locations.
  • Ability to operate a personal computer and related software including Word, Excel, Power Point and Epic.
  • Excellent customer service skills.
• EDUCATION/EXPERIENCE/LICENSURE
  • Education: High School Diploma or equivalent required.
  • Experience: Previous experience in a rehabilitation setting, prior LNA experience or healthcare related experience preferred.
  • Certification/Licensure: CPR certification within 90 days of employment and maintain certification while in position required.
  • Software/Hardware: Word and Excel is beneficial.
• OTHER REQUIREMENTS
  • Schedule:
    M 8-1:15 (5.25 hours) no lunch required
    T/TH 10-8 (9.5 hours x2 = 19 hours)
    F 6:45 12:30 (5.75) no lunch required
    
    Wednesday off
    Total 30 hours per week

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