Job description

Job Description: Relationship Manager - Florida

Southern Orthodontic Partners is a fast paced, entrepreneurial organization offering a premier network of orthodontic care. We provide business management expertise to our partner practices, enabling orthodontic professionals to focus on delivering the best possible care to their patients. Our partner practices benefit from our centralized support system, operational best practices, recruiting network, and marketing expertise. Our mission is to positively impact the orthodontic profession through a partnership of clinical and service excellence with the country’s leading doctors.

Job Summary

Role: Relationship Manager
Job Type: Full-time, Exempt
Reports To: Director of Field Marketing
Location: Regional

Description:

Do you enjoy cultivating relationships and building networks? Are you looking to demonstrate your commitment to supporting continued growth through efforts designed to increase referral relationships with dental providers? Are you motivated by a desire to help provide a path for patients to receive best in class orthodontics treatment? As the face of the practice’s brand your role is to fuel the passion and excitement for promoting the practice throughout the area.

This individual will be energetic, not easily deterred, and focused. They are not afraid to chase an opportunity. This role requires attention to detail, creativity, brand awareness, engagement, adoption, and great execution skills. This role is responsible for being the “boots on the ground” marketing lead who will drive leads into the practice through B2B networks & relationships. You will be responsible for measuring ROI through B2B referrals, events, sponsorships and continuing to optimize field marketing activities.

Working as part of a collaborative team, you will work under the direction of the Director of Field Marketing.

We are looking for people who are:

• Thoughtful
• Adaptable
• Competitive
• Collaborative
• Problem Solver
• Curious
• Challenges the status quo
• Easy going
• Execution Focused
• Self-Starter
• Eager to learn new skills

Key Job Functions*:

• Calling on dental providers who have patients who would benefit from orthodontic treatment and sharing what makes our practice different.
• Service and follow-up with established dental referral sources to determine and implement steps to increase patient referrals.
• Studies and implements current and new sales/marketing initiatives based on practice developments, technology and techniques.
• Maintains, creates and distributes practice literature on orthodontic education to potential and current referral sources.
• Organizes and manages daily/weekly/monthly marketing schedule for achievement of monthly referral target numbers.
• Meets with marketing leadership on a defined schedule to discuss area challenges, opportunities, outcomes, current and new marketing messages, and review of current status.

*Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Keys to Success:

• Strong work ethic and willing to dig in
• Demonstrated ability to work independently with initiative and in a collaborative, team-oriented environment
• Can-do attitude about finding solutions
• Highly detail-oriented and able to synthesize and effectively communicate findings
• Excellent communication skills

Minimum Required Qualifications:

A qualified candidate should be an accomplished marketing and customer engagement professional with the following minimum competencies:

• Bachelors in Marketing and/or 3-10 years marketing/Business Development
• 1-3 years of orthodontic marketing experience is a plus
• Proven ability to impact business growth through marketing efforts
• Travel to multiple locations + surrounding areas as needed
• Valid driver’s license
• Prior experience in business-to-business sales preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, bending, reaching, walking
• Hand-eye coordination and manual dexterity sufficient to maneuver in an office environment (keyboard, phone, copier, and other office equipment
• Mobility required to maneuver travel requirements

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Travel requirement:

• Travel

Application Question(s):

• Are you fully vaccinated against COVID-19 or willing to provide proof of a medical or religious exemption?

License/Certification:

• Driver's License (Required)

Work Location: In person

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