• Receive incoming first class registered type mail; inspect transactions and contents to determine if acceptable for processing by adhering to customer instructions.
• Receive incoming registered and certified mail; Remove contents of assigned customer mail received; ensure that items to be processed have proper payee, signature and are not post- or stale-dated; separate acceptable/processable items into two groups of items, checks and invoices.
• Perform accurate, timely processing of all incoming items (Bank by Mail, Mastercard payments, ICL payments, Lockbox, etc.).
• Prepare items for proof or appropriate disposition.
• Process "cash" transactions in conjunction with work director or supervisor, verifying that cash transaction is acceptable for processing/depositing.
• Batch checks for system input.
• Attach appropriate invoice and copies and prepare completed package for mailing to customer. Include unprocessable items.
• Perform research, respond to inquiries, and maintain records associated with the item processing.
• Perform other duties as assigned.

• High School Diploma or GED
• Ability to use 10-key by touch
• Organizational skills
• Attention to detail
• Ability to meet strict time constraints

• Associate’s degree or higher

• Role requires sitting or standing in front of a computer monitor for prolonged periods of time in a fixed neck position.
• Constant use of a computer or other office equipment resulting in repeating motions of the hands and wrists.
• Light work that may include moving objects up to 20 pounds.

What You Can Expect From PWB

Rewards

National Base Pay Range (annual): $36,406.66 to $54,074.80

Final salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with geographic/market data.

PWB is pleased to offer additional benefits to support our employee’s physical, emotional and financial health. Benefits include: medical, dental, vision, 401(k), life and disability insurance, parental leave, mental health support, wellness incentives, legal assistance, tuition reimbursement, paid time off, company holidays, incentive programs, as well as other fringe benefits.

At PWB, we are committed to the principles of diversity, equity, inclusion and equal opportunity. We build teams and grow talent that reflect the diversity of the clients and communities we serve. Diversity of background, experience and perspective adds value and depth to our teams and creates better business results.

PWB is an equal opportunity and affirmative action employer. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.

If you would like to request an accommodation due to a disability, please contact us at careers@pacwest.com.