BASIC FUNCTION: Provides a supportive setting for Franklin residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.

MAJOR DUTIES:

• Meets, greets, checks identifications and announces visitors to residents and staff.
• Maintains daily log of complaints and incidents in the building.
• Provides assistance to the clients when outside agencies are conducting home visits.
• Calls 911 in emergencies and informs Emergency Operator of emergency.
• Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
• Address and access client’s needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook.
• Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.
• Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
• Answers central telephones and relays messages to staff and residents.
• Records and maintains log of incidents.
• Monitors resident activity and ensures their safety.
• Assists program staff as needed.

SCHEDULE: Monday-Friday 12AM-4AM

RATE: Hourly Rate $18/hr

LOCATION: Bronx, NY 10456

This position requires full COVID-19 vaccination status.

To join our diverse team, please include salary requirements with your resume/application submission. Please visit us at www.lesc.org EEO Minorities/Women/Disabled/Vet

QUALIFICATION - EDUCATIONAL AND PROFESSIONAL EXPERIENCE:

• Fireguard (F-01) Certification required or must be attained within first 6 months of employment.
• High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
• Experience in permanent or transitional housing, or community facility, or related social services areas.
• Good interpersonal skills and ability to conduct oneself in a professional manner.
• Sensitivity to issues involved in working with diverse organization is essential.
• Bilingual skills in English and Spanish are a plus.