The Halyard Restaurant, located at the Sound View Hotel is seeking a Host (Full-time).

About the Restaurant

At our local seafood restaurant, The Halyard, with up to 6 guests per private dining space, we celebrate our region’s produce and bring it to your plate—direct from foragers and farmers, growers and fishermen. The team sources many of our ingredients from the North Fork and the Atlantic Seaboard and serves them up in our light-filled dining room and sprawling seasonal deck above the Long Island Sound.

About Sightline Hospitality

San Francisco based Sightline Hospitality, LLC is a hotel management company of a portfolio of Full-service, Limited Service and Boutique hotels across the United States, including Hawaii. At Sightline we bring together people, places, and possibilities to redefine hotel management. Whether big box branded, soft branded, or independent hotels, we believe in soulful stays—the kind that stay with you long after you’re gone.

About You

You are passionate and enthusiastic about what you do, and you are a team player.

Job Responsibilities

• To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Restaurant Manager when necessary, to ensure customer satisfaction.

• To extend a courteous, friendly and professional greeting to guests at arrival, and to thank them at departure.

• To make the manager aware of all guest comments and complaints.

• To be aware, at all times, of current house count, visiting VIP’s and hotel functions, in order to provide personalized service to guests.

• To provide prompt, efficient and gracious service, in person or over the telephone, including making restaurant reservations, greeting guests with salutations, seating guests as they arrive, providing menus, and responding to all requests for information regarding the restaurant and hotel.

• To oversee and ensure continuity of service in the dining room, including assisting service staff, as necessary.

• To ensure proper rotation of service stations when seating guests.

• To ensure the cleanliness and good condition of all menus, check presenters and wine lists used during each shift.

• To void or make changes to guest checks, as needed, to ensure customer satisfaction and correct procedures.

• To requisition from Purchasing, as directed, any storeroom items that need to be replenished.

• To properly record covers, staffing, service flow and guest comments in log book, for each shift.

• To follow all company policies and procedures.

• To immediately report all suspicious occurrences and hazardous conditions.

• To maintain the cleanliness and safety of work areas at all times.

• Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.

• To attend all mandatory meetings as directed.

• To perform other tasks, including cross-training, as directed.

Essential Experience/Aptitudes:

• Fluency in Local Language (verbal and written) is required.

• Must have High school diploma or equivalent.

• Familiar with proper etiquette of seating and salutations.

• Basic knowledge of foods, service standards and procedures.

• Must display knowledge of currently accepted business phone etiquette.

Desired Skills/Experience:

• Excellent interpersonal skills and the ability to work well with co-workers and the public.

• Possess a courteous, friendly and professional manner.

• Good team player.

• Able to work productively with little supervision.

• Able to work well under pressure and handle multiple tasks at once.

• Must be organized, efficient and meet high quality standards for service.

Essential Physical Abilities:

• Endure various physical movements throughout the work areas, such as reaching, bending and stooping.

• Must be able to work well at a very fast pace, under pressure.

Benefits:

Full time benefits include:

• Health, vision, dental, and life insurance options

• Personal Time off benefits

• 401K Retirement Savings program

• Commuter Benefits program

• Employee discount for stays at hotels within Sightline Hospitality's expanding portfolio.

Sightline Hospitality is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO