Workforce Solutions Borderplex is one of 28 public workforce development boards in Texas serving the six-county Borderplex region.

We are a non-profit opportunity incubator, personalizing the career path and connecting the right people to the right positions. With the tools, programs, and services we provide, we know you can do anything you put your heart into. Our organization and its initiatives have been recognized and awarded by the Texas Workforce Commission for our innovative approach to assisting employers and job seekers.

WSB serves in the spirit of community support. What we do is so important, but we don't do it alone. We serve the regional business community. Our mission is to help them grow stronger so they can create better jobs. We also prepare people to fill those jobs and achieve a sustaining and fulfilling career.

WSB exhibits a growth mindset. We seek individuals who buy into this mission and lead by example by being good stewards of our financial resources, work efficiently to stretch our resources, and support the organization and its community partners so we can collectively elevate the regional economy. Our values include transparency, innovation, accountability, research-driven, impact-driven, integrity, collaboration, and empathy. Join this high-performing team and support a thriving regional economy!

SUMMARY/OBJECTIVE

Performs routine consultative services and technical assistance work. Work involves assisting with planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the general public. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment

Role and Responsibilities

Position will be focused directly on the employment needs of the WSB rural communities, specifically focusing energies and efforts in Brewster, Culberson, Hudspeth, Jeff Davis, and Presidio; and El Paso County rural regions. This position work across county lines as the primary leader of collaborations among education partners, employers, and economic development organizations to help build alliances and opportunities in the rural region.

The position holder is not required to reside in Brewster, Culberson, Hudspeth, Jeff Davis, or Presidio but must travel to the regions and establish connections and relationships to build and enhance education and workforce partnerships.

Other Responsibilities:

Performs various technical, training, research, planning, policy, program assessment, and administrative activities related to program assignments. Provides support and collaborates in an agency program's planning, development, implementation, analysis, and documentation. Serves as a liaison to staff, government agencies, community organizations, or the general public to explain program specifics and requirements. Markets program(s) to community and professional groups to encourage and/or improve interest in the program(s). Monitors and reviews compliance with requirements, laws, regulations, policies, and procedures for the assigned program. Assists with collecting, organizing, analyzing, and/or preparing materials in response to requests for program information and reports. Assists in providing consultative services and technical assistance for agency programs. Assists with the preparation of administrative reports, studies, and specialized projects. Assists in preparing comprehensive literature reviews, statutes, rules, and/or policies. Assists with the review of program area operations to identify areas in need of change and assists with developing plans to improve or address areas of concern. Assist and design and support collaborative partnerships. Assist with grant writing, submission, and oversight.

Depending on organizational need, may:

• Assist in preparing and evaluating program budget requests.

• Assist in preparing justifications for the implementation of procedural or policy changes.

• Assist in developing policy and procedure manuals.

• Assist in analyzing legislation to develop recommendations for policy in programmatic areas relating to the implementation, improvement, and/or expansion or reduction of program funding.

Experience and Education Requirements

A Bachelor's degree in psychology, human resource management, education, business or public administration or related field or an equivalent combination of education and experience.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of local, state, and federal laws related to the program area; of public administration techniques; of training and marketing techniques; and of program management processes and techniques.

Skill in identifying measures or indicators of program performance and in the use of a computer and applicable software. Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; and to communicate effectively.

JOB SPECIFIC COMPETENCIES

§ Attention to Detail: Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.

§ Program Management: Designs, implements and manages multiple or ongoing programs/projects, and directs the related resources, personnel and activities.

GENERAL/ORGANIZATIONAL COMPETENCIES

§ Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring University policies and all regulatory requirements

§ Customer focus: Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer rather than our department or the University

§ Communication: Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed

§ Collegiality/Collaboration: Being helpful, respectful, approachable and team oriented, cooperating with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information, and achieve results.

§ Initiative: Taking ownership of our work, doing what is needed without being asked, following through

§ Efficiency: Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things

§ Continuous Learning & Self Development: Being receptive to feedback, willing to learn, embracing continuous improvement, proactively investigating new perspectives, approaches and behaviors.

§ Integrity/Transparency: Upholds social, ethical and organizational norms and values; firmly adheres to codes of conduct and ethical principles; behaves consistently, and is open, honest and trustworthy; acts without consideration of personal gain.

§ People management (for those with direct reports): Setting clear expectations, reviewing progress, providing feedback and guidance, holding people accountable.

Additional Notes

Must possess a valid driver's license and meet requirements to be included as an authorized driver on the Workforce Solutions Borderplex Commercial Package Policy as stipulated by the insurance carrier. Successful clearance of local and/or state background checks.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice based on business needs.

EEO/ADA

Workforce Solutions Borderplex provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.