Sales Coordinator | Greater Richmond Convention Center
Job description
Under general supervision, the Sales Coordinator provides assistance and administrative support to the Director of Sales & Marketing, the Sr. Sales Manager, Sales Managers, a Marketing Manager and aids in coordinating the booking of events and licensing of space for the facility.
Responsibilities:- Represent the facility to potential facility users; respond to inquiries regarding facility use and send out marketing/rental materials; assist facility users in finalizing booking arrangements including preparation of proposals and contracts as well as collection of deposits due
- Assist Sales Managers in the preparation of event license agreements, addenda and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding deposits, insurance and other related license agreement requirements
- Assist Sales Managers in updating facility user contact and account information, blocking meeting space and other event booking information in the computerized event booking and management system
- Create and maintain event files; distribute and reconcile all event folders and respective checklists for Sales, Event Services and Finance Departments
- Run, prepare and distribute weekly reports for the department
- Represent the department at weekly operational meetings
- Update the event calendar on facility website, in-house posters; prepare various reports & correspondence
- Provide clerical and administrative support to departmental staff
- Coordinate client welcome gifts
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
- Perform other duties as required
- Bachelor’s degree from an accredited college or university with major course work in marketing, public relations, business administration, hospitality management or another related field
- Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting facility
- Knowledge of modern office procedures, methods and related computer equipment; business letter writing and basic report preparation; principles and procedures of record keeping; principles and procedures of financial record keeping and reporting; customer service
- Must have intermediate or above computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, email and internet software
- Ability to communicate clearly, accurately and concisely in the English language, both orally and in writing; type at a speed necessary for successful job performance
- Ability to prioritize work and effectively resolve workload issues
- Learn and understand the operation of a convention center and apply that knowledge to continually improve
- Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator
- Establish and maintain effective working relationships with stakholders, facility and corporate staff, potential clients and facility users
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