Join the 30-year-old company turned start-up that is making waves in Hospitality!

With forty hotels and resorts and home offices in Los Angeles and Waikiki, Springboard Hospitality has reinvented itself from a successful thirty-year legacy in small-scale hospitality management. Join us as we launch our next thirty years (and beyond) as the leader in independent and soft-branded lifestyle hotels.

Be a part of a team that values innovative thinkers from diverse backgrounds to help define a new intersection of bold ideas and problem solvers.

With properties in ten U.S. states, we’re known for seamlessly navigating vital asset operations, from revenue management and human resources to marketing, food and beverage, and more. At Springboard, we emphasize the importance of progressive innovation as an integral component to our success.

Springboard has undergone a process of identifying five key words that define our essential characteristics. It is our belief that others who also identify with these key words as mirror images of themselves, have untapped potential to help create an innovative hotel management company while being their best selves each and every day. Those five words are...

PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE

SALES MANAGER

As a sales professional, do you build trust and a project genuine personality, not just to your team, but to your clients?

Are you cognizant that your sales goals affect everyone in the hotel?

Do you strive, not just to meet your quota, but to exceed them?

If you say “yes” to the above, do you see yourself as a SALES MANAGER for our Company?

Here’s how the job would look like:

You will assist the Director of Sales in preparation of the marketing, advertising, sales plans, programs and annual budget; manages expenses within approved plans and budgets.

Here are your responsibilities:

• Meet or exceed booking goals for the local corporate, incentive group markets and military/government.
• Initiate and follow up on leads.
• Coordination of group and transient bookings to maximize profits.
• Maintain and participate in an active sales solicitation program.
• Attend the weekly staff meetings.
• Assist in the preparation of required reports.
• Assist with coordination of all non-group transient sales and catering solicitations to maximize overall profits.
• Monitor production of all accounts and evaluate trends within the markets.
• Be familiar with all Springboard sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues.
• Conduct site inspection of the hotel with clients and FAMs.
• Assist in developing strategies to increase share from competitors.
• Meet and greet onsite contacts.
• Attend all-employee meetings and any other functions required by management.
• Develop networking opportunities through active participation in community and professional associations, activities and events.
• Create plan that will be used during negative trends in the market place.
• Prospect new clients.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions.
• Assist in the preparation of required reports in a timely manner.
• Assist with social media marketing.
• Prepare presentations and proposals.
• Strong emphasis placed on specific Hawaii properties.

You may be assigned these:

• Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.

Our expectations from you:

• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard associate manual.
• Demonstrate a working knowledge of all hotel safety and security procedures as required to maintain a secure and safe environment for associates as well as guests.

This is what the job requires:

Education: A four-year college degree or equivalent education/experience.

Experience: Three to four years of employment in a related position with this company or other companies.

Skills and Abilities: Requires advanced knowledge of the principles and practices within the sales/marketing, catering, Food & Beverage, and hospitality professions. This includes experiential knowledge required for management of people, complex problems and efficient sales activities. Must possess highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

Travel required: Local travel weekly

Hours Required: 40-50 hours over a 5-day period

Weekends and Nights, as needed due to sales events

Springboard is proud EEO/AA employer M/F/D/V. We maintain a drug-free workplace