Job description
Sales Operations Associate
About Wonders
At Wonders, we build products that delight restaurant managers and offload the operational burden of running a restaurant. By enabling frictionless connection between restaurants and their customers, we enhance the experience for everyone.
As a company built by technologists and former restaurant operators, Wonders has strong customer empathy. We obsess over placing our customers first and working backwards, and fundamentally believe that when our customers succeed, we succeed.
Our metrics are strong! Join a rocketship!
- Wonders has achieved significant growth over the past two years, growing annual re-occurring revenue by almost 4x to $46 million and quadrupling our customer base of mom and pop restaurants.
- Wonders has maintained profitability for 5+ years and continues to do so even with strong growth.
About the Role
Sales Operation Associate responsible for sales organization and Sales Director's needs by communicating effectively (strong writing ability a must), cultivating partnerships through deep market knowledge, effective people skills and strong business acumen.
This role will be based out of our New York office.
Key Responsibilities
- Deep understanding of the Wonder's sales organization's strategic priorities
- Manages highly confidential material, confidant and trusted partner to respective executive
- Help Sales Leadership of the Salesforce CRM for reporting, accuracy of accounts, troubleshooting issues, and more.
- Perform as a sales team "central point communication" person, coordinate with other key departments, including:Marketing, Finance, Technical etc.
- Drive and proactively organize respective execs professional/ personal time/commitments
- Manages sales leadership team resources and projects across functions (budget/expenses/travel/meetings/ events), ensure collaboration
- Liaison for all correspondents
Qualifications
- Bilingual: English/Chinese
- College preferred, 2+ years providing Sales Administrative support
- Strong analytical, organizational, communication skills
- Experience in CRM systems, Salesforce a plus
- Proficient in SQL, Google Workspace, Microsoft Excel, PowerPoint.etc.
- Experience in a fast paced technology startup environment
- Problem Solving: Ability to identify and understand issues, problems, and opportunities; determines course of action; develops appropriate solutions
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