DigitalPath is growing! We are hiring a Sales Representative for our Call Center in Chico, CA location. DigitalPath is a Wireless Internet Service Provider (WISP) providing residential and business internet service in Northern and Central California. We specialize in bringing high-speed wireless internet to rural or hard to reach customers. Our mission is to bring a faster, more reliable service for customers that are typically unserved or underserviced by cable companies.

The ideal candidate will be someone that will:

• Promotes DigitalPath's core values along with promoting a positive and professional work environment by setting an example and communicating the core values and culture effectively to others. Ensure others are following the core values and fostering a positive and professional work environment.
• Represents the Company as the first point of contact to the customer.
• Responsible for interacting with the customers to provide information in response to inquiries about products and services.
• Signs new customers up for DigitalPath services and assists existing customers with upgrading to DigitalPath's newest services.
• Performs routine customer service support functions requiring knowledge of DigitalPath's products and policies and procedures.
• Continuously provides excellence in customer service by building sustainable relationships and engaging customers by going the extra mile.
• Responds to inquiries and provides information to customers, organizes file documents, and performs operations involving automated computer systems, spreadsheets, and programs.
• Serves as the liaison between DigitalPath and current and potential customers.
• Identifies customer needs, clarifies information and provides solutions by educating our customers on the capabilities of DigitalPath's services.

Minimum requirements for the position

• High School Diploma or equivalent.
• Two (2) years of previous sales experience. Call Center sales experience preferred.
• Demonstrated proficiency in relevant software and strong computer skills with Office 365 and stand-alone applications such as, Excel, Word, Project, Access and PowerPoint.
• Working experience involving heavy telephone interaction with customers.
• Knowledge of call center principles and practices, general office procedures, and basic telephone skills.
• Detail oriented with strong organizational skills.
• Excellent oral and written communication.
• Extensive customer service work experience.
• Able to learn quickly and readily apply knowledge acquired.
• Demonstrated efficiency in email and time management.

Physical Requirements as Part of the Job:

• Will be working in the office with a schedule of Monday – Friday 10 AM to 7 PM.
• While performing duties of this job, employee will be required to sit for prolonged periods while using a telephone.
• This position requires near vision with or without correction to be able to see details at close range on a computer screen.
• Must be able to travel to and from work and arrive on time.

Pay and Benefit Information

Starting hourly rate for this position is $15.00 per hour plus commission. Depending on skills and volume of sales you can expect your annual pay to range from approximately $65,000 to $100,000.

DigitalPath offers a comprehensive benefits program to all eligible employees. Benefits include:

• Health and Dental group insurance,
• Life Insurance,
• Vision reimbursement program,
• Free Residential Internet Service (if you reside in the coverage area),
• 401k - currently 4% employer match,
• PTO, and Holiday pay.
• Employee Assistance Program (EAP)
• Medical benefits available on the 1st of month after your start date.
• Our facilities include an on-site cafeteria with company lunches/parties, and a dedicated game room for employees to rest and refresh.