Job description

Full Job Description

Location: Zales Tech Ridge 12901 N Interstate Hwy 35 Ste. 1800, Austin, TX 78753

Come be apart of the #1 store in the District!

We are looking for a Part time Sales Associate to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and assist customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure cases are fully stocked and merchandised symmetrically
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory merchandising procedures
• Basic math skills
• Track record of adhering to schedule, dates and times
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• Spanish is a plus but not required

Job Type: Part-time

Pay: $14.00 - $16.50 per hour

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Austin, TX 78753: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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