Salesforce Administrator

Curriculum Associates is a socially responsible, rapidly growing educational company located northwest of Boston, MA. We’re seeking a highly-qualified Senior Salesforce Administrator with experience supporting fast paced business organizations. This position will be responsible for architecting, designing, developing, and supporting new and existing Salesforce solutions

What you'd do:

You’ll provide your functional and technical Salesforce expertise to apply best practices and leverage Salesforce’s core capabilities. You’ll translate business requirements into functional solutions and will be responsible for the full application architecture process. Working closely with business and IT leaders, you’ll provide technical solutions (including “out of box” solutions) to complex business needs. You’ll use your expertise to collaborate on project governance and best practices/standards supporting the platform adoption and full application lifecycle (design, development, change control, UAT, deployment and support). You’ll research, recommend, and implement AppExchange applications and Salesforce upgrades to help meet business needs. You’ll lend hands-on assistance to our team of developers, admins, and analysts to maintain Salesforce configuration, apex classes, admin tasks, queries, and reports as needed. You’ll document current and future state processes and develop functional and technical specifications for projects and enhancements. You’ll collaborate with project managers to identify project milestones, tasks, and required resources to develop a detailed project plan. You’ll assist with end-user application support (troubleshooting errors, managing support tickets, and testing solutions) and release management (migration, refreshes, version control and deployment) as needed. You’ll serve as an escalation point for support issues.

Note: The essential duties are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Specific responsibilities and assignments will be provided by the incumbent’s manager.

What we're looking for:

• 5+ years of Salesforce technical experience.
• 2+ years of requirement gathering for technical projects
• 3+ years of of SDLC, DevOps and Business Applications governance.
• 3+ years of Query based languages, SOQL, Apex classes and triggers, APIs and experience developing queries and reports.
• 2+ years of experience supporting complex, highly integrated systems environments.
• 2+ years of relational databases (SQL Server).

We'd like it if you also have:

• Experience with Github,
• Experience with other enterprise level systems (CRM, ERP or HCM).
• Rootstock ERP application
• Field Service Lightning