Job description

Client: Southwest Airlines

Location: Remote

Duration: 12+ months with the opportunity for CONTRACT TO HIRE

Required Skills:

· Advanced troubleshooting ability with core Windows Components, software, and hardware

· Upgrading, and support of Microsoft Windows Desktop applications and OS (Windows Servicing in an Enterprise scale)

· Experience troubleshooting SCCM, software deployments, imaging, patching, and other OS issues

· Experience troubleshooting Microsoft Deployment Toolkit, SCCM, WSUS, and core administrative Windows OS tools

· Experience troubleshooting various software on Windows OS

· Experience deploying system and security patches to a Windows environment

· AD experience and Workstation Policies (Group Policy)

· Experience with management of file shares and groups

· Experience troubleshooting Group Policy processing issues

· Foster a learning environment where skills and knowledge are shared to build the Team’s capacity and capabilities.

· Understanding of standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components

· Experience providing preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability

· Effective writing/verbal communication skills

· Adaptable to modern technology and a willingness to learn

Job Description:

· Provide expertise in all technical aspects of laptop/desktop computing (hardware, OS, major applications)

· Role is 70% Operational Incidents 30% project engineering

· Responsible to the day-to-day operation of Southwest Airlines.

· This role is responsible for Tier 3 escalations, resolving escalated tickets and will be required to work alongside Customers and other Technology support teams.

· Provide training, knowledge transfer to peers and junior Engineers while documenting solutions for escalated incidents

· Hours will be typical workday hours with the occasional late night and weekend work when required or as Customer Requires

· Role will require on-call rotation where the Engineer will be responsible for all off-hours/weekend incident response

· This role allows for remote work but may require the individual to be present at the Dallas HQ given prior notice.

· Little travel may be required to visits stations (Less then 10%)

#RangerTech

Job Types: Full-time, Contract

Pay: $45.00 - $50.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• SCCM Troubleshooting: 6 years (Required)
• PowerShell: 3 years (Required)

Work Location: Remote

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.