Scheduler

Full Time
Seattle, WA 98134
Posted
Job description

Reporting to the Sr. Operations Manager, the Scheduler maintains the Driver and Brand Ambassador weekly and monthly schedules within the specified division/territory. Collaborating with each of the functional leaders they will maximize staffing resources by developing effective schedules in alignment with critical needs. They will work to identify gaps, needed resources, understand Driver availability and plan effectively for new service launches. The Scheduler will also be responsible for maintaining time & attendance and other administrative tasks in our HRIS system, Paycom.

Additionally, The Scheduler will be responsible for auditing Driver run sheets, block assignments and creating schedule templates. Via an auditing process, they will ensure that all paid hours align with schedule and client contracted expectations and appropriate labor allocations. They’ll work with operational leadership to ensure Team Members adhere to their scheduled starting and ending times.

This is an in-person role, working out of our Seattle Bus Yard (SODO area)

ABOUT TRANSWEST:

TransWest is a fast-growing transit and parking management company based in Seattle, Washington. We serve many of the region’s largest and most successful businesses and take pride in delivering a quality of service that is unmatched in our industry.

ESSENTIAL FUNCTIONS:

  • Ensuring the weekly and monthly schedules are accurate, efficient, and communicated in a timely manner.
  • Accurately updates and maintains schedules, staffing matrixes and develops action plans for projected/possible low staffing periods.
  • Responsible for timely payroll reporting and works closely with the Territory Managers, Payroll and Program Management to ensure proper wage and hour compliance.
  • Finds creative solutions for reducing the number of over-time hours.
  • Understands Team Member availability, including what vehicle types individual Drivers can operate and how that can impact the overall schedule.
  • Partners with driver leadership to proactively fill schedule gaps, both anticipated and last minute.
  • Comfortable calling Team Members and informing them of schedule changes or inquiring about their availability.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.
  • Develop key relationships with service providers that support shuttle operations and help enhance existing customer satisfaction/retention.
  • Must develop a working understanding of all key jobs within the division/territory and be able to fill in as needed.
  • All other duties as assigned.

KEY ATTRIBUTES:

  • Entrepreneurial, self-starter attitude.
  • Growth mindset; curious; persistent learner.
  • Detail oriented with a passion for both data and people.
  • Servant leader with a demonstrated ability to lead through influence.
  • Effective, direct communicator.
  • Strong EQ, flexible and self-aware.
  • High attention to detail.
  • High understanding of payroll and scheduling systems.
  • Comfortable working in a fast-paced environment and can make quick effective decisions that benefit the operation(s).
  • Comfortable leading and communicating at all levels of the organization.
  • Sense of humor.
  • Bias for action.

Requirements

  • Associate Level Degree or equivalent work experience.
  • 2+ Years of supervisory or management experience preferred.
  • Knowledge of DOT guidelines, regulations, and laws (Federal, State and Local).
  • Must have experience scheduling and maintaining timecards for a large workforce
  • Ability to be flexible in schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours, especially during a new product launch.
  • Must be willing to work in outside environments, which may include inclement weather.

Benefits

-Annual Pay Increases

-Holiday Pay

- Medical, Dental, Vision, Life and 401k with matching available for full time employees

-PTO accruals starting on Day 1 with increasing levels based on year's of service

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Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location

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