SEASONAL CUSTOMER SERVICE REPRESENTATIVE (SUMMER 2023)

At ENTERPRISE BANK, a growing and successful commercial bank, your talents will be recognized, and on-the-job tools will help you grow and succeed in our results-oriented, congenial atmosphere. Join our dynamic team and experience a unique workplace culture where success is shared, and diversity is celebrated. Our total rewards philosophy and benefits package are designed to reward you for your hard work while helping you enjoy a healthy and enriched life. We are proud to have been honored multiple times by The Boston Globe as one of the “Top Places to Work” in Massachusetts.

We are headquartered in Lowell, Massachusetts and have a growing network of bank branches in Massachusetts (Acton, Andover, Billerica, Chelmsford, Dracut, Fitchburg, Lawrence, Leominster, Lexington, Lowell, Methuen, North Billerica, Tewksbury, Tyngsboro, Westford, and North Andover and Southern New Hampshire (Derry, Hudson, Nashua, Pelham, Salem, Windham and Londonderry). For more information about Enterprise Bank, please visit www.enterprisebanking.com.

We are seeking to hire individuals who will exceed customer expectations and support branch growth goals by servicing customers efficiently and accurately. In this role, the Seasonal Customer Service Representative will be trained to recognize opportunities for product and service referrals when interacting with customers. Responsibilities include assisting customers with deposits, withdrawals, the purchase of treasurer’s checks, money orders, savings bonds, balancing a cash drawer and/or ATM transactions on a daily basis with minimal errors. In addition, must strive to resolve customer issues with little guidance and consistently complete transactions with minimal errors. In this role, you will be assigned to one of the Branch Network's six regions and will be expected to float among the branches in that region, all within an easy commuting distance.

Requirements: Minimum of one year of customer service/teller experience preferred but willing to train an individual who is flexible, willing to learn, and has had prior customer service and cash handling experience. Applicants must be able to work as a team player, punctual in arrival, and comfortable using computers and have experience utilizing e-mail applications and/or teller/banking software.

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet.