The Security Officer manages building access for personnel, residents, guests, visitors and support agencies through
proper identification processes. Also assists residents’ use of parking and security access devices.

Responsibilities:

• Provides outstanding customer service with a positive demeanor for residents and guests.
• Obtains appropriate training in emergency procedures; participates in in-service education sessions.
• Orients and schedules security staff.
• Advises Facility Director of security personnel performance status; assists Director as needed to maintain their performance at acceptable levels
• Monitors parking locations for residents and staff; assists guests and contractors with parking arrangements as directed.
• Maintains and implements personnel badges for entire community workforce, including taking digital pictures, processing photos through the ID badge system and printing necessary information on community badges.
• Maintains an up-to-date list of all contractors, emergency personnel and vendors that enter the facility.
• Provides garage door openers to residents; collects these when residents move out of the facility.
• Occasionally arranges Criminal Record Clearances for new employees at the request of the Director of Facility.
• Provides incident reports to the Director of Facilities or Administration.
• Ensure that security equipment is maintained in an operating condition; advises manager of concerns.
• Maintains and follows current security policies and procedures.
• Wears business dress during working hours.
• Assists in investigating incidents and accidents; recommends steps to minimize security/safety risks and future incidents or accidents.
• May be required to drive residents to and from appointments and events as needed. (not Class B)

• Must be able to function independently and with personal integrity, flexibility and the ability to work effectively with residents, staff, guests, visitors and support agencies.
• Working knowledge of all aspects of the security program.
• Must be able to speak, read and write proficiently in the English language.
• Excellent communication (written and oral) and interpersonal skills.
• Must be able to cross train in all related functions.
• Ability to operate Windows-based computer systems & programs.

• Two years’ minimum security experience
• Previous law enforcement or military background a plus.
• High school diploma or equivalent
• CPR/first aid certification
• Must complete and pass a physical examination with tuberculosis (TB) screen prior to employment.
• Employment contingent upon fingerprint clearance from the Department of Justice.